Xbox Live Reward Deposit

Discus and support Xbox Live Reward Deposit in XBoX Rewards & Social to solve the problem; I have received an Xbox live rewards deposit for $##.## I have been told by Xbox support that this should appear in my Xbox Live rewards. I am unable... Discussion in 'XBoX Rewards & Social' started by Strabeon, Jan 10, 2018.

  1. Strabeon
    Strabeon Guest

    Xbox Live Reward Deposit


    I have received an Xbox live rewards deposit for $##.##

    I have been told by Xbox support that this should appear in my Xbox Live rewards.

    I am unable to see this in my Xbox live rewards?

    Please help... thanks

    :)
     
    Strabeon, Jan 10, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Correct account, says points deposited, but they aren't in my microsoft awards balance

    Hello Razmigg,

    Microsoft Rewards and Xbox Live Rewards are separate programs, and Xbox Live Rewards deposits directly to your commerce account, as Smwutches says.
     
    XBLRewards8, Jan 10, 2018
    #2
  3. Strabeon
    Strabeon Guest
    Xbox Live Rewards Deposit

    I have an Xbox Live Rewards Deposit of $##.##
    on my MS account. I have spoken to support and they said the deposit should be in my Xbox Live Rewards but I cannot see it there - please help
     
    Strabeon, Jan 10, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Xbox Live Reward Deposit

    Hello Strabeon,

    We see that you have never been a Xbox Live Rewards member, so it would not be possible for you to have funds in a Xbox Live Rewards account. Additionally, Microsoft support has no control over Xbox Live Rewards accounts. It sounds like
    you most likely received a refund that the customer service representative placed under our program's name into your Microsoft Account as currency. You can review commerce activity from your commerce page at (Sign in to your Microsoft account).
     
    XBLRewards8, Jan 11, 2018
    #4
  5. FACELESSICE Win User

    Earning Microsoft Points for Gold renewal

    Deposits from the Xbox LIVE Rewards program occurs around the 15th and 30th of each month. Deposits from the Program are in batches of 100 Points or more. Rewards Points deposits are labeled as Points Added or Rewards. The Microsoft Billing site will not
    list out the specific Rewards opportunity that has been deposited. From there, the total amount of Rewards Points deposited should add up with the amount of awarded Rewards Points listed on the Xbox LIVE Rewards site. This is from the rewards rep. Here is
    a link to the forum

    forums.xbox.com/.../29.aspx
  6. Hammbonez417 Win User

    Xbox live rewards deposit

    I've received the same thing. I've received a "$10 xbox live rewards deposit," and two "$5 xbox live rewards deposit." I thought this was kind of odd, as I did not request these. Also it states on the transaction record that these "deposits" are also "refunds." Weird!!!
  7. EddieHendrickson Win User

    Xbox Live Rewards Points did not deposit into my account

    The points can take up to 30 days for them to be deposited into your account. See the Xbox Live Rewards FAQ for more information here:
    http://rewards.xbox.com/faq/



    How long does it take for Pending Points to be deposited into my Xbox LIVE account? A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points
    are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display
    in your Total Rewards Points Awarded.
  8. GronTron Win User

    Not getting MS points from Xbox rewards

    http://rewards.xbox.com/faq/

    How do I receive the Microsoft Points I earn through Xbox LIVE Rewards? Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 30 days for the points
    you earn to be deposited into your account. If your points total is less than 100, the points will be held as pending until 100 total points are reached and deposited into your account.

    How long does it take for Pending Points to be deposited into my Xbox LIVE account? It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or
    more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.
  9. XBLRewards8 Win User

    Correct account, says points deposited, but they aren't in my microsoft awards balance

    Hello Razmigg,

    Microsoft Rewards and Xbox Live Rewards are separate programs, and Xbox Live Rewards deposits directly to your commerce account, as Smwutches says.
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Xbox Live Reward Deposit

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