Xbox live renewal prompts

Discus and support Xbox live renewal prompts in XBoX on Consoles to solve the problem; I have gold up until August 2018 but I am constantly prompted to "renew now,your gold expires soon" how do I stop these prompts?... Discussion in 'XBoX on Consoles' started by DJ NME, Nov 28, 2017.

  1. DJ NME
    DJ NME Guest

    Xbox live renewal prompts


    I have gold up until August 2018 but I am constantly prompted to "renew now,your gold expires soon" how do I stop these prompts?

    :)
     
    DJ NME, Nov 28, 2017
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Renew your Xbox LIVE Gold Membership

    Overview of Xbox LIVE Renewal

    When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

    • Month-to-month membership- Notification comes 15 days in advance
    • 3 or 12 month membership- Notification comes 30 days in advance
    Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

    If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

    Renew with a payment option by purchasing a new membership:

    Steps to Follow

    1) Use your Xbox LIVE gamertag to sign in.

    2) Under Settings, select Account.

    3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

    4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

    5) Select a membership option, then Confirm Purchase.

    Once you have confirmed your purchase, the following will happen:

    • The payment option you are using will be charged immediately.
    • The time subscription plan you have just purchased will be added to your remaining subscription time.
    • Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.
    Take note:

    If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

    There is a procedure you can follow to add or change your Xbox LIVE payment option.

    Renew with a prepaid membership card

    It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

    If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

    How to turn on auto renewal (for existing membership):

    If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

    How to Troubleshoot Xbox LIVE renewal:

    If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

    • Error: Your credit card has been declined several times by our billing service.
    This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

    • Error: 8015d080
    In case you receive this error message, you need to contact Xbox Support.
     
    xboxfelix, Nov 28, 2017
    #2
  3. Xbox Live = No longer the gold standard

    As far as I recall, even MS won't charge you £39:99 for renewal once you're a Live member. Last two years I've had the dashboard offer me renewal for £30 in January. I'm sure I'll get the same prompt sometime this month. (The only thing I would do is make
    sure auto-renewal is turned off - they may well just take the full £39:99 if you leave it on.)
     
    Gullen-4ED5F6E6-9409-4C1F-BD4E-EEE07DF6AF21, Nov 28, 2017
    #3
  4. Chokahontis Win User

    Xbox Live won'the let me renew.

    I just tried deleting and recovering my account but there were no changes. Xbox live immediately prompted me to renew gold.
  5. CosmicCraze Win User

    Why does my pc keep on saying "Looks like you need to renew gold" every time I open Minecraft bedrock? On p.c.

    "Looks like you need to renew gold" is a message that appears when your Xbox Live Gold subscription has expired or is about to expire. Minecraft Bedrock Edition requires an active Xbox Live Gold subscription to play online multiplayer with other players.

    To continue playing Minecraft bedrock on your PC, you will need to renew your Xbox Live Gold subscription. You can do this by visiting the Xbox website or using the Xbox app on your PC. Once you have renewed your subscription, sign in to your Xbox Live account within the Minecraft game to enable online multiplayer and remove the renewal prompt.
  6. PSUWayne Win User

    Issue with Gold membership being recognized

    Thanks for the prompt reply, Smwutches. Here's what it looks like in my Subscriptions under my account:

    Xbox Live

    Subscription

    Xbox Live Gold

    Renews on

    8/11/2016


    Next charge

    $9.99 on 9/8/2016

    Pay with

    Visa ****

    I guess I'll have to contact support, as you suggested. Thanks again.
  7. Mistress Sara Win User

    CANCEL MY FREAKING XBL SUBSCRIPTION! OR GIVE ME SOMEONE TO TALK TO!!!!

    Hi there,

    Sorry you had such a difficult time finding how to cancel auto renew.

    For you and other's that might look here with the same question, you could have typed in "cancel auto renew" in the search bar (next to your gamertag) at the top of the page, and it would have lead you to this page:

    support.xbox.com/.../cancel-xbox-live-gold-subscription

    There it tells you in order to cancel a subscription/turn off auto renew you either click the green text box on the page, or go to account.microsoft.com > services & subscriptions > Live > under Renews On, select cancel and follow the remaining prompts.
  8. Fubski Win User

    Bought GOLD for a year, now it's telling me I have to renew it after about 20 days of using it.

    PertLight02977, may I ask, have you made sure that you have signed-in the correct account that has the Xbox Live Gold subscription? There's a chance that the email where you saw the notification of Xbox Live Gold's renewal was your alternate email and when
    you signed-in this one, it prompted you to buy gold which technically is the wrong account.
Thema:

Xbox live renewal prompts

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