Xbox Live Refund Request

Discus and support Xbox Live Refund Request in XBoX on Consoles to solve the problem; [Mod removed] Back in November 2014, I purchased a 1-month subscription on Xbox Live, to be able to play online in Halo 4. I purchased this... Discussion in 'XBoX on Consoles' started by Dogs10109, May 14, 2015.

  1. Dogs10109
    Dogs10109 Guest

    Xbox Live Refund Request


    [Mod removed]

    Back in November 2014, I purchased a 1-month subscription on Xbox Live, to be able to play online in Halo 4. I purchased this subscription with my Paypal account on my Xbox console; however, I was unaware that by doing so I would be signed up for a reoccurring
    subscription that has been charged every month since then. I only wanted to pay for the single month I was using the service.

    According to my play records on Xbox live I last used the service on Nov 17, 2014.

    I was charged $9.99 on the initial purchase, which is correct. This appeared on my Paypal statement on Nov 12, 2014.

    Today, May 14, 2015, I was creating my budget and going through my bank records when I came upon the charges.

    The charges I would like refunded are as follows (dates are according to my Paypal statement)

    [table][tr][td]Date[/td][td]Amount[/td][td]Charge[/td][td]Invoice ID[/td][/tr][tr][td]December 28, 2014[/td][td]$10.24[/td][td]Microsoft Corporation[/td][td]PI0000097I56573[/td][/tr][tr][td]January 28, 2015[/td][td]$10.24[/td][td]Microsoft Corporation[/td][td]PI000009N4FW4ZX[/td][/tr][tr][td]February 28, 2015 [/td][td]$10.24[/td][td]Microsoft Corporation[/td][td]PI000009WB7DJWK[/td][/tr][tr][td]March 28, 2015[/td][td]$10.24[/td][td]Microsoft Corporation[/td][td]PI00000AA9YR1WJ[/td][/tr][tr][td]April 28, 2015[/td][td]$10.24[/td][td]Microsoft Corporation[/td][td]PI00000AV1HNX3R[/td][/tr][/table]

    also according to the support representative I spoke with, I may have also been charged for May 2015 already. Unfortunately the charge has not appeared in my records yet to be able to provide additional information about it.

    Thank you for any assistance you can provide in getting this resolved for me!

    -Caleb AKA

    :)
     
    Dogs10109, May 14, 2015
    #1
  2. XBF Chris J
    XBF Chris J Guest
    new game

    Did you purchase this digitally through the xbox? If so you can request a refund here :

    Request an Xbox digital product or subscription refund

    For future reference, Games that require Xbox live will tell you in the overview, "REQUIRES XBOX LIVE GOLD, SOLD SEPARATELY."

    Hope this helps!
     
    XBF Chris J, May 14, 2015
    #2
  3. King Galaxy666
    King Galaxy666 Guest
    “Request refund” isn’t appearing?

    I strongly suggest you live-chat with xbox support and request a refund there!
     
    King Galaxy666, May 14, 2015
    #3
  4. ngocphi
    ngocphi Guest

    Xbox Live Refund Request

    only phone support can help you with refund questions

    And there is no refunds for 1month memberships or unused It does ttellyoi before it renew a few days before and before you make the monthly subscription purchAse this membership will renew at regular rate
     
    ngocphi, May 14, 2015
    #4
  5. onyxishere
    onyxishere Guest
    Paypal also sends emails every month letting you know that payment for an item was received. However, if you would still like to try phone support and live in North America you can dial 1-800-469-9269
     
    onyxishere, Oct 31, 2018
    #5
  6. HollywoodBull Win User

    Refunds????????

    you need to request a refund and inform the live agents that you are unhappy with the game and request a refund
  7. M4cex Win User

    How can I get a refund from untouched Anthem -game?

    Try this link below. There should be an green Icon that says Xbox Refund Request Solution. that is the automated process to request a refund for the game. If it's unavailable for that game using the link there is a manual request option that can take up
    to 72 hours for someone to respond regarding the refund request.

    https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund
    When I click the "request refund button it can't find the site (due to my region?) there's no other options for refunding in finnish language site except live gold subscription refund.
  8. XBF Chris J Win User

    new game

    Did you purchase this digitally through the xbox? If so you can request a refund here :

    Request an Xbox digital product or subscription refund

    For future reference, Games that require Xbox live will tell you in the overview, "REQUIRES XBOX LIVE GOLD, SOLD SEPARATELY."

    Hope this helps!
  9. King Galaxy666 Win User

    “Request refund” isn’t appearing?

    I strongly suggest you live-chat with xbox support and request a refund there!
  10. ngocphi Win User

    Xbox Live Refund Request

    only phone support can help you with refund questions

    And there is no refunds for 1month memberships or unused It does ttellyoi before it renew a few days before and before you make the monthly subscription purchAse this membership will renew at regular rate
Thema:

Xbox Live Refund Request

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