Xbox live reactivating suspended account

I have been suspended from my xbox live account, and i will take a while for,my PayPal to kick back in. I have a 1 month gold membership code but it wont let me use it for some reason. I'm just wondering how to bypass that. And yes th code is still good.
It has not been used.

:)

 

suspended

My account was suspended 24 hrs on 8/11/13 at 6pm and its now been almost 2 days and my xbox account still will not let me connect to live. Microsoft needs to fix this immediately. Has my Netflix shut down as well which I pay monthly as well as my gold membership
I prepaid for. They should give me free points for this inconvenience on their mistake of not reactivating. All I want is my account back on live status immediately.

 

Am I screwed? suspended live account

I used a prepaid debit card that had $1 left on it to sign up for one of the "free month of xbox live" since I knew it was an auto-pay scam.
I thought once the month was up it would just drop me back to Silver since there were no funds.

But they suspended my account, so now I can't do anything online with my account, including redownload games I already bought.

Is there anyway I can change my account to silver instead of a suspended gold account without paying MS's extortion, or am I screwed?

 

You can't. No purchases or redemptions can be made until your past due balance is paid off.

 

I have the same problem..and the thing is, its not a past due balance….It takes out money and then you have time for what you paid for, so why would it basically put you into debt (the way you're explaining it)?

 

Microsoft only suspends your account the way the OP posted if your payment method failed after they activated the Gold subscription. In lay terms, his check bounced.

 

i buy a card but i can't pay my account cause it's suspend how can i reactivate my account?plz!!! help!!

 

microsoft cannot let me pay cause my account been suspend, i have a question: how can i pay and change my expired card if my account been suspend?

how can i use mt prepayed car 1 year gold if this account been suspend?

i still can play with this account but not in live why can't i pay if i can use it where is the problm?

 

first do not reply to old threads, second you will have to speak to billing once you get the payment past due paid THEN you can redeem the pre pay card. you had a payment that did not go through (expired card or lack of funds on said card) that is why
you got suspended, once that balance is paid it will be lifted.

 

this account have been blocked how can i unlock it if can use a prepaid card?

 

can i have the phone number of technical xbox live please,?

 

you cannot USE a pre pay card when the account is locked do to a billing lapse, you have to contact support by phone then talk to somebody in billing. you will have to pay off the outstanding balance (usually with a new form of payment), THEN you can use
your pre pay card. but the number is 1 800 469 9269.