Xbox Live Quest Ineligibility

Discus and support Xbox Live Quest Ineligibility in XBoX Sales and Promo to solve the problem; When I try to check my xbox live quest progress for April, a message comes up saying that I am ineligible. I believe I have completed all the... Discussion in 'XBoX Sales and Promo' started by chicknbag, Apr 12, 2018.

  1. chicknbag
    chicknbag Guest

    Xbox Live Quest Ineligibility


    When I try to check my xbox live quest progress for April, a message comes up saying that I am ineligible. I believe I have completed all the requirements and I am a current xbox live gold member in good standing according to xbox
    live support. I have also completed quests and won rewards in previous months with no issues. I recently spoke to someone on xbox live support who told me to post here while the offline team looks for a resolution. Is any one else having this issue? Any
    thoughts?

    :)
     
    chicknbag, Apr 12, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Xbox Live Quest Ineligibility

    For help with quests, you'll need to post in the sales and promotions forum.
     
    Smwutches, Apr 12, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Xbox Live Quest Ineligibility

    Hello,

    This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
     
    XBLRewards8, Apr 12, 2018
    #3
  4. Mister Beep
    Mister Beep Guest

    Xbox Live Quest Ineligibility

    Hey chicknbag,

    Thanks for the information. Does the 'Ineligibility' error pop up on other browsers? We don't see anything that would cause you specifically to be ineligible. Additionally, try giving it 24-48 hours to see if that progress tracker reflects different information.
    Keep us posted!
     
    Mister Beep, Apr 13, 2018
    #4
  5. Mister Beep
    Mister Beep Guest
    Thanks for reporting! We have passed this to the appropriate team to investigate, and we will reply back to you when we have additional information.
     
    Mister Beep, Nov 3, 2018
    #5
  6. Smwutches Win User

    Xbox Live Quest Ineligibility

    For help with quests, you'll need to post in the sales and promotions forum.
  7. XBLRewards8 Win User

    Xbox Live Quest Ineligibility

    Hello,

    This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
  8. Mister Beep Win User

    Xbox Live Quest Ineligibility

    Thanks for reporting! We have passed this to the appropriate team to investigate, and we will reply back to you when we have additional information.
  9. Mister Beep Win User

    Xbox Live Quest Ineligibility

    Hey chicknbag,

    Thanks for the information. Does the 'Ineligibility' error pop up on other browsers? We don't see anything that would cause you specifically to be ineligible. Additionally, try giving it 24-48 hours to see if that progress tracker reflects different information.
    Keep us posted!
  10. Swishpronoob Win User

    Xbox Live Quest Ineligible

    Did this ever get resolved? I am now running into the same issue where I try to check my progress but it says I am ineligible.
Thema:

Xbox Live Quest Ineligibility

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