xbox live purchase missing 15$ credit

NervePain1115 · Jul 4, 2015

i purchased xbox live a month ago and at the time the xbox live 12 month subscription was offered with a 15$ credit and i still have not received the credit to my account or however i was supposed to receive the15$

:)

RetroNinja25 · Jul 4, 2015

Xbox Card

My friend purchased a $15 Xbox card for me because my Xbox Live ran out, but I can't use it to purchase Xbox Live. Do I have to use an Xbox Live card/Credit card in order to purchase Xbox Live?

Syrus Blk Magic · Jul 4, 2015

Missing $15 punch card rewards.

I completed 2 punch cards each offering $15 worth of xbox live rewards. The first punch card I completed before the 25th of September, and all was scheduled to receive $15 dollars worth of xbox live rewards. The second punch card I completed between October
1st-6th and was to be awarded another $15 credit. It said I was due 30000 points or $30 in rewards points and it was going to be paid out by the 15th of the month. Over the last 2 almost 3 days I can not get the xbox rewards log in page to loag and I am seeing
that only the first $15 credit has been deposited. I am still missing $15 worth of rewards credits. This is upsetting I was planning on using those credits towards the purchase of another game and will not so until I can have the full credit amount credited
to me. Any help provided would be appreciated.

Misses Quinzel · Jul 8, 2015

Hey there, Nerve! It seems you're part of a group that should have received $15, but received less. We've got this sent up to the appropriate people. Once I have more information, I'll be sure to post back in here. Thanks for your patience while we look
into this!

Misses Quinzel

Hey there, Nerve! It seems you're part of a group that should have received $15, but received less. We've got this sent up to the appropriate people. Once I have more information, I'll be sure to post back in here.

Thanks for your patience while we look
into this!

Warjax

Hi, Use a debit/credit card or PayPal or buy a Live card, as you cannot you a gift card to purchase Xbox Live Gold.

You can use your $15 gift card to purchase games, map packs, music, movies and TV shows

J3RS3Y DEVIL

They usually send the code within 2 weeks.

Give it a few more days and then give them a call if you don't hear anything.

NiKE SWAGGSAMBA

I also purchased a year of Xbox Live Gold Membership on 7/05/15, and 8 days later i still have not received my credits. I was planning on using it to change my Gamertag but I have yet to receive my credits. Please help!

Smwutches

Credits should show as pending about 15 day after the game ships as long as you purchased a physical disc from microsoftstore.com. If you don't receive the credits after 15 days, you'll want to post in the Xbox Rewards Questions support forum.

xbox live purchase missing 15$ credit