Xbox live promtion

Screenshot

It says Xbox live @ £26.50

When I try to renew it is trying to charge me £39.99?

:)

 

Promtion Code

Sorry to hear you're having issues. Unfortunately you were misinformed. Ambassadors are only gamers like yourself and have no power to exchange codes. You'll need to contact phone support for more assistance with this.

If you live in North America dial 1-800-469-9269

 

Promtion Code

Hello,

I purchased a new x box one game for my son from Best Buy about a month ago. Along with it there was a promotion card to get a free game with a promotion code. My son accidentally scratched the card too hard that it ripped the first four letters of the code
so I couldn't use the code to get the game downloaded for him what he wanted which was Forza6. I had been talking and exchanging emails to some one in customer service named Ozzy, he tried to get me a code but unfortunately he couldn't that is when he suggested
to submit a post for an ambassador to look at so I could get a replacement code and utilize this promotion. I have submitted all the documentations i.e pictures of proof of purchase and the damaged promotion card, if there is a way that I could submit to you
as well, please do let me know. Please help me as I have trying to get the replacement code for about a month now.

Thank you.

Farhad (dad)

Ahras (son)

 

Thanks for the heads up! We've passed these details along to the appropriate team, and we'll keep you posted once we have an update we can share.

Thanks again for posting!

 

Sincere apologies on the delay. Please be sure to check your contact information on your Microsoft Account to ensure it is up to date for further contact from the proper teams.

Thank you so much for your patience!