Xbox Live Profile

you can only recover a xbox live profile

profiles cannot be merged

you can either join xbox live via the existing profile or recover your existing xbox live profile

DampishOrchid8, hey welcome.

A few things need to be clarified. Did you at any time either Delete an existing Xbox LIVE Account or use another console in which the Profile for Xbox LIVE was originally on? The Profile that you are trying to use on your Xbox 360,
is it an Xbox LIVE Profile or maybe an Offline (Local Storage only) Profile that you named after an existing Xbox LIVE Profile?

If it is just an Offline Profile (it will have a Silver "bar" along the top and state "Offline"), it is not an Xbox LIVE Profile. You will need to Recover an Exiting Xbox LIVE Profile or create a new one. For example, the Profile
you are using to Post from these Forums is an Xbox LIVE Profile. If you used the Recover Feature on your Xbox 360 Dashboard with the Email/ Password you Signed in with here, this Profile would then reside on your Xbox 360 Console.

To explain this a little different, I'll use my Profile "LostKauz". If I used an Xbox 360 that was new to myself, it would not have any Profile on it. If I Created an Offline Profile (it would only exist on that Local Storage Device) and called it "LostKauz"
it would not be my Online Xbox LIVE Profile of "LostKauz". It may share the GamerTag Name but that would be it. If I tried to Join Xbox LIVE with that Offline Profile of 'LostKauz" it would ask for an Email and Password, since it is not a real Xbox LIVE Profile.

In order for you to Recover your Xbox LIVE Profile you will need to know the Windows LIVE ID Associated with the Account/ Profile (Email and Password).

Hi there,

if it is an xbox live account (so not an offline profile) have you tried deleting your profile and then redownloading it?

Delete a profile (Be sure to select Delete profile only)
support.xbox.com/.../delete-xbox-live-profile-from-xbox-360-console

Download a profile
support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console

I have an xbox and i made a xbox live account on my computer and downloaded it. But one of my profiles has all the data but it does not have xbox live is there a way for it to transfer its data to the new xbox live profile or make the profile that does not
have xbox live get xbox live

Delete:

support.xbox.com/.../delete-xbox-live-profile-from-xbox-360-console

Download:

support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console