Xbox Live Profile swaping

Ok so i tried to swap my old profile that my mother had stole from me for about 2 yrs that she had on her microsoft account but i played from when i was in middle school till high school and after i got out she keeped the account and changed the password
but wouldnt let me swap it when i made my own microsoft account so i made a new profile and played it for the 2yrs but its not the same its not my profile or my gamertag its one i had to make to take its place but now she is giving me my account back but microsoft
wont let it work first bc i hade a xboxprofile on my account so me and my wife made her one and tried to transfer it to hers xboxlive said sorry unable to transfer so we transfered the one i had to my wife and it worked but it wouldnt transfer it to my empty
account then when i tried to find out the problem xbox live forced an gamertag on me i thought ok thats just a standered thing for it to do so i looked at all the things that would provent it from working but nothing applyed to me so i tried again but now
its says that i have an existing online account bc the one xbox forced on me is proventing me from getting my old account back and wont let me delete the one it forced on me and ive tried to contact microsoft support but im not getting anyone through the call
or chat form the support teams and i dont know what to do does anyone know what im suppost to do or did i get *** by microsofts codeing and practices

:)

 

Getting disconnected from xbox live whenever boot a game

download your profile, the update has an issiu whith profiles swaping over from the old format, just sighn out and redownload your profile

 

GREAT BRITAIN xbox store credit voucher

i purchased an GREAT BRITAIN xbox store credit voucher put i live in ireland and i am unable to use it , is ther e any way of swaping it please

 

Hi there,

please be aware that you can only move an xbox live account to a different Microsoft Account when the account has been on a console for at least 30 days (without it being downloaded). So if you just downloaded the profile be sure to wait at least 30 days.

Another issue that sometimes prevents movement if when there are still funds (former ms points) on the account.

Please check this link if you are trying the correct steps and for any additional limitations on account movement:

support.xbox.com/.../switch-gamertag-to-different-microsoft-account