Xbox live profile ceased to exist.

So I was trying to replay TWD season 1 and ran into the account self sign out glitch, and deleted my profile as advised in TWD forums. Tried to download it, and forgot my password. Gave my account a new password on Xbox.com, and then my account ceased
to exist. Both my xbox and xbox.com said that there was no account associated with my email, and had me create a new account. I even was able to get back my old Gamertag. How *** am I if I want to actually get my old account back?

:)

 

Xbox One / 360 profile

[quote user="magnumTOKYO"]When I transfer my 360 profile to the Xbox one[/quote]You don't transfer anything. Ever since Cloud Storage went live in 2011 on the 360 the concept of a single valid local profile ceased to exist.

All you'll be doing is logging into your Microsoft account on the Xbox One console. During setup you'll enter your Live e-mail and password and your profile will be downloaded to the console. The profile you have on your existing 360 will continue to be
valid. You can even log into both a 360 and a Xbox One at the same time.

 

Blu- Ray 3D & HDDVD

HD-DVD died in 2008!! All manufacturing of players and discs ceased that year. Why would the Xbox One support a format that no longer exists???

 

Hello, Fluffanutter123.

First off it's probably not best to swear on the forums as it doesn't solve anything regardless.

If you have forgot your e-mail address then your best option would to ring up Xbox Support on the phone. Quote to them your Gamertag you want them to load up. They will then send a verification code to your chosen method whether it be SMS/Call or alternative
e-mail address, something which I'm pretty sure you cannot have forgot. Once you have given them your verification code they will have full access to your account and should be able to quote to you your registered E-Mail address associated withh your account.

To call from America/Canada:

1-800-4MY-XBOX

OR

(425)-635-7180

For the United Kingdom:

0800 587 1102

I am pretty certain this will resolve your problm, and should you have any further problems please post back or visit
Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support

Thanks,

Daniel

 

Sorry, if I didn't make this clear, I have the right email, I have emails from xbox telling my my gold membership is renewed and other account updates.

 

Hello Fluffanutter123,

Thank you for replying to my post, although my advice will remain the same. No one on these forums will have the ability to correct accounts. Your best bet will be to contactXbox Customer Support and have this issue brought to the attention of higher support
(Tier 3) Who can look into account errors/problems and find a resolution to the problem. The agents on chat will provide you with your Reference number and a possible time-frame for the resolution or reply from the department that will be working to solve
your problem.

For United States//Canada:

1-800-4MY-XBOX

OR

(425)-635-7180

For the United Kingdom:

0800 587 1102

Chat Support:

Contact Us | Xbox Support

As I am pretty certain the higher support will be able to resolve this issue I will suggest this as the answer. As said above no one on here have the tools to do so. I hope you get your account fixed soon and back to gaming. Let me know the outcome out of
the escalation.

Regards,

Daniel