Xbox Live Problem

Tequila Yeaaaah · Mar 26, 2016

I'm with the xbox live connection problems.

I can not access the store, the profile of friends or play online.

But I can see my online friends, my xbox is connected and nat is open.

which could be my problem? and solution?

:)

-ChaoticGood-1 · Mar 26, 2016

On Nov 2

I have only had a problem with xbox live once, and that was with the titanfall launch problems. Other then that live works perfect.

Azzin · Mar 26, 2016

Xbox one FAQ - check here first

Having problems with Live?

Bookmark this to check if there are any Live issues: Xbox Live Service Status | Xbox Live Service Outage

{Parity} · Mar 26, 2016

Try logging out of your profile and logging back in. If that doesn't work then remove your profile from the console completely then re-download it. Let us know. Good Luck!

cS EdiT · Mar 27, 2016

My xbox say I need gold but when I put a 14 day trial it's say that I already have gold

{Parity} · Mar 28, 2016

You are showing as gold here. Try logging out of your profile and logging back in. If that doesn't help you can also try completely removing your profile from the console and then add it back. Let us know. Good Luck!

Tequila Yeaaaah · Mar 28, 2016

After many unsuccessful attempts, and after connecting to the support of Microsoft, decided to reset my console the factory settings, was the only thing that could solve my problem,

I appreciate the attention.

Thank you.

{Parity} · Oct 31, 2018

Thanks for keeping up updated on your situation. Happy Gaming!

Mister Cerb

Hey there ars3nick!

It sounds like you need to promote your child account to an adult account. Here's our guide on how to do that:

support.xbox.com/.../online-safety.

If you need help remembering the account name/password for the parent account, you can use the

xbox.com/forgot site to try to recover forgotten information.

I hope that helps! ^_^

Fall of Reach

It tells me NOT ALOWED ON XBOX LIVE. The word FALL is BANNED from XBOX LIVE. How is something banned from XBOX LIVE not XBOX LIVES problem? As I said its a Microsoft Problem and they have to fix it.

Benny4465

well , it seems that this is an xbox live problem , please check the status i have noticed there was a problem with XBOX LIVE service at noon

MasTerKi3Z

Check Xbox Live Status, this may be a problem with Xbox Live.

ECL NAIBOC

Xbox Live problems are being solved as quickly as possible, if the problem persists visit: https://support.xbox.com/xbox-live-status

Xbox Live Problem