Xbox live problem

MrTiti35 · Dec 14, 2017

Hello,

I have a problem with the network. I have a one year xbox live gold but I can't play online. When I try to play CoD WWII multiplayer, it ask me to buy Live Gold.

I think it's a NAT problem (I don't know the english word, I'm French and not an expert). I Try to solve it using support but nothing change.

I'm not sure I will be able to understand everything you will tell me but the french xbox account on Twitter can't help me so I don't have the choice.

I hope you will be able to help me.

Sorry if my english isn't good but I didn't practice since 4 years know.

Thanks

:)

-ChaoticGood-1 · Dec 14, 2017

On Nov 2

I have only had a problem with xbox live once, and that was with the titanfall launch problems. Other then that live works perfect.

Azzin · Dec 14, 2017

Xbox one FAQ - check here first

Having problems with Live?

Bookmark this to check if there are any Live issues: Xbox Live Service Status | Xbox Live Service Outage

Mister Cerb

Hey there ars3nick!

It sounds like you need to promote your child account to an adult account. Here's our guide on how to do that:

support.xbox.com/.../online-safety.

If you need help remembering the account name/password for the parent account, you can use the

xbox.com/forgot site to try to recover forgotten information.

I hope that helps! ^_^

Fall of Reach

It tells me NOT ALOWED ON XBOX LIVE. The word FALL is BANNED from XBOX LIVE. How is something banned from XBOX LIVE not XBOX LIVES problem? As I said its a Microsoft Problem and they have to fix it.

Benny4465

well , it seems that this is an xbox live problem , please check the status i have noticed there was a problem with XBOX LIVE service at noon

MasTerKi3Z

Check Xbox Live Status, this may be a problem with Xbox Live.

ECL NAIBOC

Xbox Live problems are being solved as quickly as possible, if the problem persists visit: https://support.xbox.com/xbox-live-status

Xbox live problem