Xbox Live Prepaidcard 10 euro redeemed on wrong account.

You would have to contact support and speak to billing to see if there is anything they can do.
support.xbox.com/contact-us

Just trying to redeem a code for xbox live credit on the console worth 10 euro. Have tried multiple times but no joy.

why does this company getting worse Im not saying anything but the redeeming an xbox live code prepaidcard i think that the problem is from microsoft so please assist me and im buying xbox 360 to have fun not to have problemsso solve the poblem

Hi Revy8,

Thank you for posting on the Xbox forums. I'd be happy to answer that!

I'm assuming you are referring to Microsoft Rewards points. For Microsoft Rewards, 1,000 points equals 1$ in value (euros in your case), so yes if you have 60,000 points, then that values to 60 euros if you want to redeem those points for Microsoft Gift
Card currency. There is no option for 60$ (euros) on the redemption page for Microsoft Gift Card currency, so you would have to split it up redeeming a 10$ (euros) gift card and then redeem a 50$ gift card with the remaining points for a total of 60. More
information can be found here: https://support.microsoft.com/help/20541/microsoft-account-redeeming-rewards-points

I hope this helps!

Translation:

Subject: I have downloaded xbox credits and it was shown that it worked but they are not displayed and I can not buy anything there are 25 euros

Post: My 25 euros are gone and the code has been redeemed

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Did you redeem on the correct account?