Xbox Live Picture Doesn't Seem to Match Up Right

There are still many reward credit not converted for. So you made a mistake rewards8. I request 50,000 reward credit to make up for those credits not converted and for VIP errors.

Hello SargentDynamit8,

The 19,000 Credits, as mentioned in your previous posts, have already been deposited, and are currently pending in your Microsoft Account. You have already spent 6.75 GBP on THE FANCY PANTS ADVENTURES on July 23rd, and 4.65 GBP remain in your Microsoft Account.
Keep in mind that promotional Credits expire after one year.

We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team.

Hello First 1 In,

From our FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons,
themes and avatar items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

Since the bulk of your purchasing in the month of December, including most of the purchases on the date you specify, were pre-orders or game consumables, they were not eligible for MyVIP.

Oh and I forgot to respond about the link.

My screen, once I test the connection, doesn't have an X anywhere. And the "Xbox live" isn't green and gold either.

So none of the pictures match my screen.

other forums make limitations in the software to prevent pictures that are too big, either in size, or memory. Xbox doesn't seem to do either.

I think it's obvious the Xbox community can't be trusted to do the right thing on it's own like that.