Xbox Live Payment

Hi

So i've recently just tried attaching my VISA card to my account, it hasn't worked i tried it three times and have realized its now taken $6.00 NZD out of my account, why is it taking money from me when i cant even use it

:)

 

How to Manage your Xbox LIVE payment options

Overview

You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

It is easy to edit your payment options on your console or at Xbox.com

Steps to Follow

Add or change a payment option using your console

1) Use your Xbox LIVE gamertag to Sign in.

2) Proceed to Settings and then select Account.

3) Select Manage Payment Options, and then choose either of the following:

• If you want to add a new credit card, select Add Credit Card.
• If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.

4) After making changes to payment options, select Update Payment Option.

Add or Change a payment option on Xbox.com

1) Go to My Account.

2) Select Payments and Billings and click on Manage Payment Options.

3) You may be required to Sign in using your Microsoft account (email and password).

4) Proceed to do either of the following:

If you want to edit a payment option, select Edit.

If you want to add a payment option, you can do either of the following:

• Click on Add New Credit Card and enter the credit card information
• Click on PAY with PayPal and follow the instructions.

 

Expired credit card

Here is a link to Change payment for an Xbox LIVE membership!

support.xbox.com/.../change-xbox-live-payment-option

 

Most likely that money will be refunded to you account now soon. When you attempt to add a card to your account the system will redraw a small amount of money to make sure it is a real account, this may be the charge you are seeing.

Also go to accounts.live.com just to make sure no purchase were made on your account. This website will tell you of any purchases made on your account on Xbox or any other Microsoft platform. If you see a charge that you did not make contact Xbox support.

If none of the above explain the charges contact your bank, they will be able to inform you of the charges.