Xbox live pass credit for warranty repair time

ballerchief · Jan 26, 2020

Do i get credit to my Xbox live pass

Due to my Xbox having to be repaired (under warranty)

For the(1 and a half weeks) i couldn't play my game..

:)

Jayhab4real

A long time ago when my 360 elite got rrod and was sent away for a warranty repair, it came back with a code for a month of xbox live in the box!

{Parity}

They don’t typically give credit for that.

xMBKxPreMo

1-800-4-MY-XBOX is the XBox support line. #StaySolid

XBF Diego M

Hi ballerchief

As others have stated, Xbox is not required to compensate for ongoing subscription time while your console is in the repair process. Although it is not required, an Xbox support agent may be able to help you out if you personally ask and if the request does
not violate any policies. In other words, it wouldn't hurt to try. Here are the best steps to be placed in a queue to speak with a live agent:

https://beta.support.xbox.com/contact-us.
Select Contact Us.
Select "Subscriptions & billing" in the first drop-down and then "I can't redeem a code" in the second drop-down
If you are not logged in, you will be prompted to log in to your Microsoft Account at this point.
Once logged in, scroll down in the window to Other options and select Request a Call.
You can add additional information at this point if you'd like and then select Request call
A new window will open for you to enter your Country/region and your best contact number, then select Confirm and you'll be placed in a queue to receive a call back from Customer Support

Viper7Gamer

I don't think they will send you a code for that. I guess it cant hurt to ask. A 1 month Game Pass code would be what you would want.

Xbox live pass credit for warranty repair time