Xbox live paid 4 times credit card 4 times charged and 4 times cancelled by microsoft

xSerg3antDeathx, you will want to contact Official Xbox LIVE Support via phone in the United States at 1 800 4 MY XBOX and have them cancel your current Subscription. After you will be able to turn off Auto-renew (or have them
do it) and apply a new Subscription either Pre-Paid Xbox LIVE Card or Credit Card that can be charged in full.

Hello,

For Auto-Renews such as EA Access, or Xbox Live require a credit or debit card. (Or PayPal if you have it). The card is not charged if you cancel it in time for only 1 month to be charged.

Best Regards,

Vince

If you have a credit card attached to an active subscription and you cancel the credit card it will remove any Live time from the attached accounts. If the remaining Live time on your account(s) is less than 30 days you will not
be redeemed for it.



I would stick to using pre-paid cards to avoid situations like this in the future.

Although you cannot remove your payment method or cancel auto-renew on your own at this time, you can still call into Xbox LIVE Support (1-800-4-MY-XBOX) to have them cancel the auto-renew for you. However, you will be responsible for renewing your Xbox
LIVE Gold subscription at the end of your billing cycle, otherwise, you will be downgraded to Silver at the beginning of the next billing cycle. If you do have a valid pre-paid card, you may use it for additional LIVE Gold time.

Keep in mind that if you paid with a credit card or Paypal, you're not charged until about 10 days before the game releases. So if you didn't have the funds when it came time for the money to actually be charged, the order would be cancelled.