Xbox Live on Two Accounts?

Discus and support Xbox Live on Two Accounts? in XBoX on Consoles to solve the problem; Hey everyone! Sorry for the separate question but my friend and I are trying to play a game, but whenever I log onto the account on my Xbox on the... Discussion in 'XBoX on Consoles' started by AsstotheHat, Apr 21, 2019.

  1. AsstotheHat
    AsstotheHat Guest

    Xbox Live on Two Accounts?


    Hey everyone!

    Sorry for the separate question but my friend and I are trying to play a game, but whenever I log onto the account on my Xbox on the game it says it doesn't work.

    It says: "Permission error. This game profile is not permitted to play on Xbox LIVE"

    However, I just activated my membership code almost two hours ago.

    So we tried it out on his and it does work, oddly enough. But we need it to work on mine since it's my account. Any help is appreciated.

    :)
     
    AsstotheHat, Apr 21, 2019
    #1
  2. Photonimus Win User

    Two Xbox live accounts

    If you can log into it, it's still active.

    What all access do you have to it?
  3. DominumStige Win User

    Xbox Live on Two Accounts?

    Hi!

    Make sure you are connected to the console with the same account used to purchase the Gold subscription. Check in the "Subscriptions" section that the subscription is correctly active. If everything is correct, try to clear the cache by holding down the
    power button for 10 secs and try again. If it doesn't work, try to delete the profile from the console and re-download it again.
  4. steeledwand7664 Win User

    Xbox Live on Two Accounts?

    This message means that you online safety and security settings are set to not allow you to play online multiplayer games.

    If it had to do with your live subscription it would just take you to the purchase gold page.

    Here is a link with instructions on how to change your online safety and security settings.

    https://support.xbox.com/en-US/xbox-one/security/cannot-change-my-privacy-settings
  5. Pain130798 Win User

    Xbox Live on Two Accounts?

    that error message means that the profile does not have live gold
  6. VibroPlex Win User

    Two xbox live accounts

    Well, at this point, I would suggest you have a chat with a friendly XBL agent. You can choose Option 2 after finding your country's support line: See
    http://tinyurl.com/XBLnumbers ...





    but a faster way to speak to a Billing Agent is to go to
    http://xbox.com
    - sign in there if you can - then go to
    http://support.xbox.com/contact-us?xr=footnav#0:8:3




    Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.
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Xbox Live on Two Accounts?

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