Xbox live not working

adampdfk · Apr 22, 2018

My account is trying to tell me that I do not have xbox live, yet i have an active 13 month memebership with confirmation on my account saying it ends in 2019. I can download the games of the month, however i have no access to party chat and i can not play
multiplayer on any of my games. Is this some kind of a prank that microsoft is playing one me? You'd think by purchasing a 1 year membership you wouldn't have to worry about xbox live for a while but i guess not .

:)

MBRORYT · Apr 22, 2018

My Minecraft world is not working plus Xbox live is not working

My Minecraft world is not working plus Xbox live is not working

AnnoyedTick7124 · Apr 22, 2018

Cant connect

My xbox live for 360 Has not been working since last night, I can connect to the internet but not Xbox Live and it says xbox live is working but it wont let me connect to Xbox live

Mister Kellogg · Apr 23, 2018

Hi adampdfk,

Hey there, when you are able to let's try a full power cycle of the console by following all the steps in our

power cycle guide. Then let us know if you still see the messaging on the console when you try to play online.

Have a great week!

JhonSnow777

There is currently a service alert up for purchases and content usage

Xbox live Status

https://support.xbox.com/en-US/xbox-live-status

You can check this link when the issue will finally resolve...

ChiefJoboo

Solutions:

1. Turn off and unplug the console for 30 seconds.

2. Check this page to make sure you have gold:
https://account.microsoft.com/services/

3. If so, please remove and redownload your account:
http://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

4. If still it asks you to buy gold, please contact xbox support in a live chat here as they will need to refresh your gold as there's a glitch on your account (somewhat common):
http://support.xbox.com/contact-us

HeadshotPenguin

Hi,

It can sometimes take a bit of time to update, also have you restarted your Xbox since?

HP

LocoMillipede46

I have the same issue and is a 12 month subscription, and when I check the subscription status says it expires until 2018, this is not good!!!

I have a similar problem. I bought an xbox live gold mbership for one mounth. I can download games for free but i can't play multiplayer. It says here that the membership expires next mounth.

Its Rhet0rical

Just tested it with no memory devices in and the same problems exist. I had a feeling this was the case considering there are 206 GB of free space on my hard drive. Anyhow, my problems seem to be similar to OneBgBdArtemis's, except they seemed to start with
some XBox Live Update from early April - I stopped playing for awhile and figured it would fix itself but it has not.

Tomorrow I will be bringing my XBox to my friend's house to see if it runs off his Internet. If it still has problems, which I'm assuming it will considering all the other comps in my house run fine off of the same modem and ethernet cords, then that proves
that either something is wrong with the XBox itself (unlikely) or one of the updates that was downloaded.

Xbox live not working