xbox live not working - I can't play multiplayer!

Discus and support xbox live not working - I can't play multiplayer! in XBoX on Consoles to solve the problem; I just got call of duty: AW day zero, and it came with a 2 day xbox live trial. I already redeem the code using this page, the code was accepted but... Discussion in 'XBoX on Consoles' started by IDrakoir, Nov 2, 2014.

  1. IDrakoir
    IDrakoir Guest

    xbox live not working - I can't play multiplayer!


    I just got call of duty: AW day zero, and it came with a 2 day xbox live trial. I already redeem the code using this page, the code was accepted but for some reason I can't play multiplayer. I already sign out and sign in again and nothing... also tried
    to redeem the code again but now it says that the code has been redeemed,

    It's so sad, because I have 24 hrs of 2X experience and I cant play.... please help.....

    whats the problem???

    :)
     
    IDrakoir, Nov 2, 2014
    #1
  2. Slavkovich
    Slavkovich Guest
    Server Connectivity is Blocked and none of the Solutions are working.

    internet connection: connected

    xbox live services: up and running

    xbox multiplayer:

    NAT type: moderate

    server connectivity: Blocked

    this may impact your ability to play multiplayer games

    performance:

    latency: 174ms

    packet loss: 0%

    I can't play games online as example forza horizon 3 multiplayer is not working because of that.
     
    Slavkovich, Nov 2, 2014
    #2
  3. Judaos Sama
    Judaos Sama Guest
    XBOX LIVE GOLD TRIAL BUT NO MULTIPLAYER ACCESS :'C

    Well, I have a 14 days xbox live gold trial, everything's working just fine (could donwload free gold games, gold deals...) BUT I CAN'T PLAY MULTIPLAYER, i tried 6 games they all say the same thing "XBOX LIVE GOLD IS REQUIRED IN ORDER TO PLAY MULTIPLAYER"

    ps : im on XBOX ONE S .

    need helph pllz :C
     
    Judaos Sama, Nov 2, 2014
    #3
  4. onyxishere
    onyxishere Guest

    xbox live not working - I can't play multiplayer!

    Ok, first off you are showing as a Gold member. Trial codes do not stack nor can they be used on top of a Gold membership.

    As for the issue of not being able to play multiplayer can you please give more information? What happens when you try? Do you get an error code? Have you tried to play online with different games?
     
    onyxishere, Nov 2, 2014
    #4
  5. Hey there, IDrakoir! We've seen some issues surrounding the 14 day trial codes that come with the Advanced Warfare console bundle. This may be related. If you could, please send me a private message with the code that you redeemed and what time you redeemed
    it so that we can look into this further for you. You can send me a private message by hitting the envelope at the bottom of my post here. xbox live not working - I can't play multiplayer! :)
     
    Misses Quinzel, Nov 3, 2014
    #5
  6. i keep getting kicked out of multiplayer game every 4-5 mins on my xbox one today on advanc arfare 2 says i need to be connected to xbox live, then I have reconnect, which d start another game and get kicked off again ive rang virgin who checked my hub settings
    and they are all ok ive even checked settings and connections and xbox one says all good????? and all the ports are open
     
    RED DEVIL MAD78, Nov 4, 2014
    #6
  7. i keep getting kicked out of multiplayer game every 4-5 mins on my xbox one today says i need to be connected to xbox live, then I have reconnect, which d start another game and get kicked off again ive rang virgin who checked my hub settings and they are
    all ok ive even checked settings and connections and xbox one says all good????? and all the ports are open
     
    RED DEVIL MAD78, Nov 4, 2014
    #7
  8. xbox live not working - I can't play multiplayer!

    Hey there, RED DEVIL MAD78! Your issue is a bit different, so if you could, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way we can get you the individual support that works best on the forums.
    xbox live not working - I can't play multiplayer! :)

    For the trial codes not giving a trial, this issue seems to be resolved. If you continue to have problems accessing the features that the Advanced Warfare Gold trial offers, please post back up in here. If you are unable to access features from any other
    Gold trial offers, please post up a new thread with the details as listed above. xbox live not working - I can't play multiplayer! :D We really appreciate your patience with us while we got this resolved, and hopefully we've got you all sorted out!
     
    Misses Quinzel, Nov 4, 2014
    #8
  9. Venti Dos
    Venti Dos Guest
    I have posted and I have gotten no replies what so ever
     
    Venti Dos, Nov 4, 2014
    #9
  10. zer0260
    zer0260 Guest
    @Venti Dos i posted in your thread with same problem and noticed nobody wants to resolve the issue i was planning on purchasing a 12 month Xbox live code at the end of the trial but with the Xbox one not accepting any codes i enter whether it be a game add-on
    code or trial code Xbox will not accept it will just do my online gaming with PS plus
     
    zer0260, Nov 4, 2014
    #10
  11. xDDxSINISTER
    xDDxSINISTER Guest
    Everytime I try to play aw it won't let me play multiplayer and I go to take a multiplayer connection test and it says that I have 100% packet loss and idk what to do? Help?
     
    xDDxSINISTER, Nov 4, 2014
    #11
  12. Venti Dos
    Venti Dos Guest
    @zero0260 yes that's was my plan as well . This is going on to day three that I still am unable to download the game. I don't know why xbox live current updates are lying to the world that all issues have been resolved when clearly they aren't. People
    are still having problems.
     
    Venti Dos, Nov 4, 2014
    #12
  13. PK Moon
    PK Moon Guest

    xbox live not working - I can't play multiplayer!

    Same issue here service info is unavailable

    ps tried everything plz xbox gods give us a update to fix
     
    PK Moon, Nov 5, 2014
    #13
  14. Hey there, OG Roxas! This thread is a bit different than the situation that you are experiencing. Please keep an eye on
    this thread and our
    Xbox Live Service Alert for updates on this situation! xbox live not working - I can't play multiplayer! :)
     
    Misses Quinzel, Nov 5, 2014
    #14
  15. Omy1015
    Omy1015 Guest
    I seem to be having a similar problem; I used a 2 day trial code, it was accepted, but I can't actually utilize Gold features. I got the code with Call of Duty
     
    Omy1015, Nov 5, 2014
    #15
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xbox live not working - I can't play multiplayer!

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