Xbox Live not working for 4 days now. FRUSTRATED!

oh a hard reset involves this

1) turn off console

2)unplug all cords connected to console

3)place finger on power button for 30 seconds

4)plug all cords back in and turn on console

That's a hard reset. What your talking about is a restore to factory defaults. Two different things, and the hard reset doesn't get rid of any data. give it a shot man

I would try the standard troubleshooint.

Clearing the persistent storage, performing a hard reset on the console.

If that doesn't work, then I would try to uninstall the game, and reinstall. Is this a disc version of the game, or a digital?

when i go to my current network status is says "purchase and content usage" issue, BUT when i test my network connection it says i'm good....

Hi there have tried resetting your router/modem? Also have you tried the troubleshooting steps found in settings under network, if you havent i would recommend it.

@spyroman12 bro you're a LIFE SAVER! lol the hard reset worked. many thanx.