Xbox live not working even though I've purchased it

Discus and support Xbox live not working even though I've purchased it in XBoX on Consoles to solve the problem; I purchased a three month Xbox live card, however when I try to use it within any game, it brings me to a screen to buy more. There is no error code,... Discussion in 'XBoX on Consoles' started by SaffronAura7605, Dec 29, 2017.

  1. Xbox live not working even though I've purchased it


    I purchased a three month Xbox live card, however when I try to use it within any game, it brings me to a screen to buy more. There is no error code, the games just don't recognize my live membership

    :)
     
    SaffronAura7605, Dec 29, 2017
    #1
  2. Xbox gold not working even though it says it is

    My Xbox live gold just got renewed I can still buy games with gold for free like a I always have been able to but I can't play online games any idea how to fix this?

    And it does say that I am subscribed to it and it expires next year.
     
    LOLgotTension56, Dec 29, 2017
    #2
  3. Xbox Live Gold not working on my console, even though i purchased it on www.xbox.com.

    Hey, Sorel M! If you're having an issue redeeming your prepaid card, please post up a new thread detailing the error message you get when you try to. This thread is kind of old and doesn't really pertain to your issue.
     
    Misses Quinzel, Dec 29, 2017
    #3
  4. Assassin Nath 3 Win User

    Black Ops 3 "This current profile is not allowed to play on Xbox Live"

    my xbox live ran out at some point yesterday so i've deleted my account, re-added it and renewed my xbox live subscription and it all works fine, even though i still had xbox live yesterday
  5. leonconnor-7E323C57- Win User

    Forza 5 Day One DLC

    I've just discovered this from another Xbox Live Ambassador. The car is available in the store. Even though you redeemed the code you still have to purchase the car in game for I believe 1.4 million credits.
  6. Mister Kernel Win User

    Xbox live gold not working - even though I've already had and used it for nearly a month.

    Heyo loud1021! Thanks for reaching out to us.

    When you get a chance, let's try signing out of the console then sign back in. Are you still being prompted to purchase Xbox Live Gold after doing so?

    Be sure to keep us posted!
  7. goodbubbabear Win User

    "The Sacrifice" DLC is not available for download even though my account has been hit with the charge.

    It says that my account is locked from purchasing anything. Even though Xbox says that I've purchased it and so does my bank account
  8. brendoncabral Win User

    Live membership not sharing with accounts on same console.

    Hey Ben,

    I've checked and my service is active, no problems there.

    I've also visited the devices page and it does state that our "Living Room" Xbox is the "Home" Xbox.

    When another account is signed in to the Xbox, they are redirected to the Xbox store to purchase a membership, even though all the above seems to be in order.

    Any other suggestions?

    Thanks!
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Xbox live not working even though I've purchased it

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