Xbox live not registering

I bought a 12 month Xbox live gold pass prepaid card for my Xbox One after my Gold membership ran out.

My Xbox One has listed my account membership as Gold now that i have redeemed the new card,

But i still cant join partys or Online activities. Why is this?

:)

 

Xbox live gold not registering

I have an Xbox one s that isn't registering that i have xbox live so i can't play metal gear solid V: the phantom pain because when i try to play it says i need to renew xbox live gold but i already have so i should not be having this problem.

 

Xbox live rewards not registering

hi there, I have been an Xbox live rewards member since 2014 however I have not earned any credits since 2015 and I’m wondering why this is?

I get a statement every month telling me iv earned nothing despite the fact I buy games, avatar items and renew my gold through you every month.

I had a look at my account yesterday and can see in my statements that the rewards just stop. I unlocked some gems yesterday which I knew nothing about so have them but still should have earned a ton of credit by now as iv brought a load of games in the
past couple years and have not received a thing for anything I do.

Is something wrong with my rewards account?

You can view everything I have purchased from gears of war 4 to destiny 2! And not received a single thing. Not even for renewing gold. And seeing as this makes it nearly 3 years.. that’s a lot of rewards iv missed out on.

What can be done?

Thank you