Xbox Live not connecting even though internet is connected and stable

castillozoe · Aug 4, 2018

For some reason, I can't connect to Xbox Live on my Xbox One? I have a sturdy internet connection; I can get online just fine on all my other devices.

:)

ozadin · Aug 4, 2018

Thoughts/Suggestions - Internet Connection Requirement

It doesn't affect me since I have stable Internet connection here in NY, but Microsoft has to be thinking about other places that have slow or no Internet connection at all, like urban areas. They weren't really thinking when they released the requirement.

SPITFIRE-SIX · Aug 4, 2018

Why does it take so long for games to install?

Xbox Live or Your internet connection will determine how fast you can download data. The slowest connection will be the bottle neck.

M3tal Daz3 · Aug 4, 2018

try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account

M3tal Daz3

try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account

JeroenBoom

Well, if it stays stable Xbox live would not have a reason to disconnect. Even if your NAT settings are not good, and from your friends are, there is still no reason for disconnection from Xbox live. So the only thing what it can be, is the Internet connection.

OrangeCrush4724

I can't see any of the pins either except home and it won't connect to Xbox live even though it says I'm connected to the Internet.

Cody Barone

Thank you. None of that works. It sees my router,The connection test confirms I am connected but somehow Xbox Live Services says I am not connected to internet even though the internet connection test says I am.

Jurgen1488

Connect the xbox via an Internet connection cable is then more stable and faster.

Xbox Live not connecting even though internet is connected and stable