xbox live not allowing online access

Delinquentts · Dec 14, 2016

Hey, We have bought a one month pre-paid xbox live gold card, when we first entered the code, it came up with an error, then when tried again it says it's been redeemed.

When on the subscriptions page it says that the membership is active, but it wont allow connection to play on xbox live

:)

ebod files · Dec 14, 2016

Giving my children access to xbox live with xbox 360

Hi there,

Rather than allowing my kids access to my gold account, is it possible to set them up on the xbox through parental controls, allowing them access to live?

Will they still be able to join / host xbox parties with their mates and play online with them?

This way I won't have to worry about them making purchases and such like with my account!

Cheers

LRW

GaMeRbLaZiNg420 · Dec 14, 2016

I payed for a 12 month prescription on Xbox I am wondering why my online is not working

I payed for a 12 month prescription and my inbox is not allowing me to access online I am wondering why

Miss Bijoux · Dec 15, 2016

Hey there -

If you're still experiencing issues after redeeming your Xbox Live Gold subscription, you'll want to hit up

phone support directly for further assistance. We cannot assist with billing/account related issues here on the forums but they are able to remove your current subscription and re-issue a token for Xbox Live if necessary.

Feel free to keep us posted.

Miss Bijoux

Hey there -

If you're still experiencing issues after redeeming your Xbox Live Gold subscription, you'll want to hit up

phone support directly for further assistance. We cannot assist with billing/account related issues here on the forums but they are able to remove your current subscription and re-issue a token for Xbox Live if necessary.

Feel free to keep us posted.

FREDFAZZBEAR

Join multiplayer games

Decide to allow or block joining Xbox Live multiplayer games on Xbox One.

Thats one of the things to allow or block and Ive allowed it. and i still cant access online stuff. it did this a couple months ago.

Miss Bijoux

Hey ITSxXxSAVAGE -

Xbox Live trials do not grant universal access to Xbox Live. Some games allow access to multiplayer while in trial (such as Halo) but others may restrict online access. In order to ensure full access and use of all features offered by Xbox Live, you would
need to purchase an Xbox Live Gold subscription.

Let us know if you have any further questions.

Photonimus

Free, or 'Silver' membership still allows for some xbox live access. You can still download DLC and other items, but you can't play online multiplayer or access 'Gold' related apps, such as netflix or youtube, etc.

onyxishere

According to the online Urban Dictionary THF also has another meaning which is not allowed on Xbox Live. This may also be why you cannot access what you want.

xbox live not allowing online access