Xbox live name not working

Hi,

My name is Karen, I'm an Independent Advisor and Microsoft user like you and I'll be glad to help you today.

Are you trying from the Xbox?

Hello what i do is get on my Xbox 360 I connect to the internet and go to social then I press join the fun then I press sign up then it tells me to enter my first name I do then it tells me that first name isn't valid for Xbox live

Hello what i do is get on my Xbox 360 I connect to the internet and go to social then I press join the fun then I press sign up then it tells me to enter my first name I do then it tells me that first name isn't valid for Xbox live

You will have to get in touch with the online support team to verify your account and check if the first name you are typing matches the one you put on the account when you first set it up. You can do so by accessing Contact us | Xbox Support. Follow the instructions after clicking on the green button "Contact us" and choose to get help either from an online chat agent or request a callback. Make sure the region on the support website is set to your correct region in order not to find issues with the steps.

why does my name on my xbox live dont work i change it from my laptop but its hasent change the name to my xbox