XBOX live membership time is running out message

i renewed my xbox live membership on 20th august this year and keep getting time is running out message on xbox 360 and your gold is expiring renew now message on xbox one is this normal

:)

 

How to Renew your Xbox LIVE Gold Membership

Overview of Xbox LIVE Renewal

When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

• Month-to-month membership- Notification comes 15 days in advance
• 3 or 12 month membership- Notification comes 30 days in advance

Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

Renew with a payment option by purchasing a new membership:

Steps to Follow

1) Use your Xbox LIVE gamertag to sign in.

2) Under Settings, select Account.

3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

5) Select a membership option, then Confirm Purchase.

Once you have confirmed your purchase, the following will happen:

• The payment option you are using will be charged immediately.
• The time subscription plan you have just purchased will be added to your remaining subscription time.
• Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.

Take note:

If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

There is a procedure you can follow to add or change your Xbox LIVE payment option.

Renew with a prepaid membership card

It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

How to turn on auto renewal (for existing membership):

If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

How to Troubleshoot Xbox LIVE renewal:

If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

• Error: Your credit card has been declined several times by our billing service.

This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

• Error: 8015d080

In case you receive this error message, you need to contact Xbox Support.

 

Xbox One Live 12 Months ??

MS Store US says

Day One 12-Month Xbox Live Gold Membership - Microsoft Store

Day One 12-Month Xbox Live Gold Membership

For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.

 

Hello RichRichie

Is it possible you have another account on the 360 which would cause that or what subscription is it that you have a one month,3 month, or year sub. If you do have multiple accounts with xbox live subscription and don't want you can go online to
Microsoft account website if you still unable to cancel you can always
Contact US and make sure all is good on the subscription.

Thanks

Brad

Xbox Forum Team

 

ive only got one xbox live account

 

that's good rich I would go to link in first post to
contact us and they can look into it as to what is going on.

Thanks

Brad

 

on the xbox website on services and subscriptions it says my xbox live gold membership expires on 19/08/2019 so i know its been activated properly

 

Ive had this same thing happen several times in the past. It stops after awhile and never caused any problems other than being mildly annoying with the messages

 

ive still got the time is running out message will it be on the screen til it expires

 

This will be displayed from time to time when you get close to expiration date but I've also seen it on my Xbox even after buying 3mo subscription. It is basically an advertisement tile.

 

so should i just ignore it

 

the expiration date isnt til next august

 

hello Richie,

Yea you can just ignore it. As long as your subscription shows expires the date you provided you will be all set.

Thanks,

Brad