Xbox live Membership error?

Elliot ✋chattaway · Feb 8, 2015

For the past two days I've been getting a message saying my membership has ran out. in that time I've used a 14 day trail and now put a code in for a one month membership but get an error code :

Xbos-0x80169D3A
c3d337b8-fdaf-4f2a-83ac-2627db365bb8

Turns out other people have been getting this message have i bought a one month membership for no reason? Help please

:)

weaponx_uk2003 · Feb 8, 2015

Xbox One Live 12 Months ??

MS Store US says

Day One 12-Month Xbox Live Gold Membership - Microsoft Store

Day One 12-Month Xbox Live Gold Membership

For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.

Abfirstr8 · Feb 8, 2015

Xbox live please.

Get 12 Month Xbox Live Gold Membership cheaper | cd key Instant download | CDKeys.com

No ones probably gonna give you free live, just buy it for $30

oOUTSIDERo62 · Feb 9, 2015

Are you using the code on this site or your console? If console, try website, if website, try console. If the account you are posting with, is the account in question, you do show as having a Gold account, so it might have just taken some time for things
to work themselves out. If you can let us know which way you tried to input the code, or if this HAS worked itself out, it can help us help you easier.

BirdDog1980

I keep getting an "XBox Live Membership Limitation" error when trying to play a MUT Seasons game. Any ideas? I have XBox Live Gold.

Daft Badger

Here's what that error code means.

Error 80169cf9 occurs when you try to redeem an Xbox LIVE Gold code

You see the following error code and message when you try to redeem an Xbox LIVE Gold membership prepaid code or token:

80169cf9

The payment option can't be used for this purchase. Please select a different payment option or add a new one.

This error message occurs when you have an active membership but auto renewal is turned off, and the payment instrument that was used to purchase that membership has been removed from your account or is no longer associated with your membership.

Solution

Because the payment instrument has been removed from your current membership, you will not be able to add a prepaid code or token for a membership while your current membership is still active. You must wait until your current membership has ended to redeem
the token. Membership tokens do not expire. To find out when your membership will end,
sign in to your Xbox account and tap or click
Subscriptions to view the end dates for your current memberships and subscriptions.

Related Issues
Xbox error code/status code search Billing support Change your Xbox LIVE account information Add a payment option to your Xbox LIVE account

If that solution does not wotk then i'd suggest contacting support for your region as they are the only ones who can deal with billing issues

BobMcFly247

This is the answer you get if you check your error code on
support.xbox.com/.../error-code-lookup

---------------

Error 80169cf9 occurs when you try to redeem an Xbox Live Gold code

You see the following error code and message when you try to redeem an Xbox Live Gold membership prepaid code or token: 80169cf9

The payment option can't be used for this purchase. Please select a different payment option or add a new one.

This error message occurs when you have an active membership but auto renewal is turned off, and the payment instrument that was used to purchase that membership has been removed from your account or is no longer associated with your membership.

Solution:

Because the payment instrument has been removed from your current membership, you will not be able to add a prepaid code or token for a membership while your current membership is still active. You must wait until your current membership has ended to redeem
the token. Membership tokens do not expire. To find out when your membership will end, sign in to your Xbox account and tap or click Subscriptions to view the end dates for your, current memberships and subscriptions.

--------------—------

I hope this answers your question.

SassieKat

Error 80169cf9 occurs when you try to redeem an Xbox Live Gold code (
support.xbox.com/.../error-code-lookup )

Problem:

You see the following error code and message when you try to redeem an Xbox Live Gold membership prepaid code or token:

80169cf9

The payment option can't be used for this purchase. Please select a different payment option or add a new one.

This error message occurs when you have an active membership but auto renewal is turned off, and the payment instrument that was used to purchase that membership has been removed from your account or is no longer associated with your membership.

Solution:

Because the payment instrument has been removed from your current membership, you will not be able to add a prepaid code or token for a membership while your current membership is still active. You must wait until your current membership has ended to redeem
the token. Membership tokens do not expire. To find out when your membership will end, sign in to your Xbox account and tap or click Subscriptions to view the end dates for your current memberships and subscriptions.

Hope this helps!

HassanB

Hello,

This is not a bug or an error, you're getting this message because the profile you are currently on does not have an Xbox LIVE Gold membership. In order to play online with other members around the world you need to purchase an Xbox LIVE Gold Membership.

This can be done by going here.

Xbox live Membership error?