XBox Live makes stopping subscription payment impossible

I cancelled my subscription and the message was credit card charges would stop the following month but they didn't. it was impossible to reach anyone to get the help I needed. I finally had to put a stop payment on my credit card. Very shady, very dishonest
business by Microsoft.

:)

 

Impossible to pay my subscription live Xbox

Impossible to pay my subscription live Xbox

/se Message displays/

Make a payment to restore your subscription. He is at present suspended, because there are 5,78€ late

and on the Xbox has the message there

PI-Banned Payment Instrument while I use the same card for some year expiration 07/2019

sorry for my bad English

 

How to Manage your Xbox LIVE payment options

Overview

You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

It is easy to edit your payment options on your console or at Xbox.com

Steps to Follow

Add or change a payment option using your console

1) Use your Xbox LIVE gamertag to Sign in.

2) Proceed to Settings and then select Account.

3) Select Manage Payment Options, and then choose either of the following:

• If you want to add a new credit card, select Add Credit Card.
• If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.

4) After making changes to payment options, select Update Payment Option.

Add or Change a payment option on Xbox.com

1) Go to My Account.

2) Select Payments and Billings and click on Manage Payment Options.

3) You may be required to Sign in using your Microsoft account (email and password).

4) Proceed to do either of the following:

If you want to edit a payment option, select Edit.

If you want to add a payment option, you can do either of the following:

• Click on Add New Credit Card and enter the credit card information
• Click on PAY with PayPal and follow the instructions.

 

The
Xbox Support page offers multiple ways to reach Xbox Live Support, such as live chat, phone and even Twitter. They can help straighten this out for you.

 

Delete your account in your xbox and after lon ing.

This resolved to me this problem.

 

Hi Scott,

I'm sorry to hear that.

When cancelling any subscription on your account, it should show up right away under your

Services tab on
https://account.microsoft.com/as cancelled if for any reason it wasn't successfully cancelled out you can always contact Support.

There are actually a few ways to be able to contact
Live Support by clicking here, you would be able to choose to reach support either via phone or chat.