Xbox live log on

1st I am not a gamer or a IT geek/tech person. I am an accountant that deals with numbers but was initially trying to set up the "live" account for my 9yr old son. I finally gave in to him having it once I learned I could set up parental boundaries. With
that being said this is a horrible process. Nothing about this set up has been easy or simple being that it isn't working. I have not set him up because I attempted to set myself up (being that I'm the adult with the email address) I mean seriously why would
a child have an email address. Anyway the root of my problem now is every time I attempt to sign in I receive a message telling me that the "X-box live profile" is associated with a different account. I have no idea what that means being that I haven't set
up anything with x-box live with the exception of my own account. It would be so much easier if I could just speak with someone who could walk me through this crap but it appear that that's an impossible quest as well. I'm not happy with this product but hopefully
someone will be able to offer some sound advice.

:)

 

Netflix and Amazon Prime, one account 2 xbox. Help

Just logged out of my live and retried Netflix says I need to log into Xbox live ? Do you all have home option selected on one Xbox or something

I have a password logging on my live account but that should not matter

And yes Netflix asks to sign into live when I try to use it. I have tried to remove Netflix signed out of live and tried to reinstall it but again asks to sing into live

 

Digital games on console question

You don't need the profile to be logged in at the home console.

 

It sounds like you're trying to sign into an account you created on the website. You would need to follow the instructions from here to download the account to the console -

support.xbox.com/.../profile-move-delete

You can contact support at 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contct-us

 

Hello CrankierFrame01

Smwutches is right.

While support agents come in to the forums from time to time, if you want immediate help, contacting support via phone or the link will help.