XBOX Live limitations?

I recently acquired Madden 16 for the 360. I hopped onto Ultimate Team and the two modes that I had wanted to play the most, Draft Champions and head to head seasons in Ultimate Team were unavailable. A message appeared saying that my gamer profile did not
allow me to play, and that an XBOX live limitation did ot allow for me to play. I instantly assumed that it was because I must've had a silver live membership. However, when I found my subscription card, it said Gold on the front.

Any help would be awesome, thansn

:)

 

£20 xbox credit for £13.99 on eBay

Cheers, found this from the same seller Xbox Live Card 20 - Xbox Live Gift xbox £20 xbox Live 20 Gift Card - UK | eBay

 

Can't connect to Live

Looks like live is having issues.

Xbox Live Status - Xbox.com

 

Sorry to hear it. Currently you are showing as having only a Silver membership for your account. If you believe that you should have a Gold membership then please log in to commerce.microsoft.com and click on Services & Subscriptions. It will show what
type of membership you have and when it would expire (Gold only).

If you have a Gold membership that you just recently added then please go to Settings>System>Network and run a Connection Test. This will log your gamertag out. When you log back in it should be working.

If you believe you should have a Gold membership but it does not show it then you should give phone support a call for further assistance. If you live in North America dial 1-800-469-9269

*PLEASE NOTE: If you have a trial membership it only gives some access to Live services and usually will not work with ranked features of games.