Xbox live limitation does not allow you to use this feature - Madden

Hello - I am the adult xbox live gold member with a family account. I have attempted to provide my son with the ability to play MUT and online madden games but continue to receive the xbox live limitation error message. I believe I have set his privacy
limitations to unrestricted. If he logs in under my account, he can play MUT and online games, but still can't from his own account. I appreciate any help. I have a paid xbox live gold family account (at least I think I do from about 14 months ago). He could
play online via his xbox 360, but when we upgraded to the xbox one, the error messages re: limitations started. We are connected to no internet or connection issues. Any help would be greatly appreciated, especially from a 10y.o. That wants to play Madden
with his buddies. Thanks.

:)

 

an xbox live membership limitation does not allow you to use this feature

when i try to play madden 16 online show me this message , an xbox live membership limitation does not allow you to use this feature , what i do for solve ??

 

Help please!! Connecting issue

An xbox live membership limitation issue does not allow you access to this feature.

Ive played madden online before. Now im getting this message

 

Provided that the age (you mentioned it being 10) on his account is accurate, the problem is his age, not Gold status or anything else.

EA imposes, over and above Xbox Live limitations, a restriction on online content meaning that users need to be 13 years or older to access EA title's online features.

 

My doing same thing someone help me

 

Hey, darnaymemphis! This thread is a bit old. Please see Maxen's post above for the answer as to why you may keep running into this. If this isn't the case, please post up a new thread detailing what you're running into and troubleshooting you've already
completed. This way we can get you the individual support that works best on the forums.