Xbox Live keeps turning off

Hello,

I've been having difficulties with my Xbox One the past month or so. Several times I turn my Xbox on, it loads the background and everything just fine, but then to the right it says "Connect to Xbox Live," and it won't let me use any apps that require internet,
but it seems to be connected nonetheless.

When I go to Network Settings, it shows my wireless internet name, but it keeps flashing with the Nat Type. It will say "Nat Type: Strict" but then a few seconds later, flash "Getting Service Info..." really quickly, then go back to Nat Type: Strict (it
was at Open for a while recently, too, as I was fiddling with it and opened the port from my router). As a result, when I just leave the main screen on, it keeps loading the page but then stopping quickly, so you hear the typical Xbox noise and the screen
flashes, but it doesn't actually connect.

I even go to test network settings/multiplayer settings, and it says I'm connected to the internet, so I don't know what the issue is. When I click on Detailed Network or whatever, then it won't let me and says I need to connect.

Is this an issue with my router? None of my other devices like my Wii U seems to have any trouble with the internet... Any help would be greatly appreciated!

:)

 

My Xbox keeps turning off

my Xbox one keeps turning off

 

Xbox keeps turning off

I woul suspect that your console needs to be sent in for repair. It really sounds like the GPU is overheating and thus causes the XBOX to turn off or give you the no signal (meaning the GPU is not sending a signal). Are you hooked up through a HDMI cable
or the regular ones that came with the XBOX? Bad cables can cause this especially if they short out. I am just throwing this out as I did not see you mention whether that was tried or not. Otherwise here is link for repair:

support.xbox.com/.../repair-process

Good luck and let us know what happens