Xbox Live is not Recognizing my Gold Membership

Discus and support Xbox Live is not Recognizing my Gold Membership in XBoX on Consoles to solve the problem; The title basically says it, but whenever I try to join a multiplayer game, or try to join a party it doesn't work and says I do not have Gold. My... Discussion in 'XBoX on Consoles' started by BiliousYapper, Apr 11, 2020.

  1. BiliousYapper
    BiliousYapper Guest

    Xbox Live is not Recognizing my Gold Membership


    The title basically says it, but whenever I try to join a multiplayer game, or try to join a party it doesn't work and says I do not have Gold. My friend pays for my Gold via Home Xbox, and it says GOLD next to my name. But it doesn't recognize my Gold.

    :)
     
    BiliousYapper, Apr 11, 2020
    #1
  2. XBLRewards8 Win User

    Issue with gold/xbox rewards

    Hello Bankai Ichigo X,

    Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

    —My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  3. XBLRewards8 Win User

    Gems not received

    Hello Wisefr0g,

    After reviewing your account, your Gold subscription for the last three months was a promotional, discounted subscription. As mentioned in the FAQ, promotional subscriptions are not eligible for Rewards:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?



    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  4. XBLRewards8 Win User

    Error in gold status

    Hello DannyWC,

    We see that you are not receiving Gold Status this month due to your subscription being a promotional Gold subscription for 1 month. Promotional subscriptions are not eligible for Rewards, so your free 1 month is not eligible. From our FAQ:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  5. Hordie Win User

    Reward Points

    Hi SmartMart1971,

    Sorry you're having issues with your rewards. How did you renew, and did you use a promotion? Below is from the FAQ page here.

    Q. My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    A. Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  6. rc4ester Win User

    Cant access my gamer tag ?

    I'm having the same issue, It's not downloading my gamer information and doesn't recognize that I have an Xbox Gold Live membership.
Thema:

Xbox Live is not Recognizing my Gold Membership

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