XBOX live - I want to change the email associated with my account

I was told by customer service that there is no way to this without deleting my gamer profile and losing the credit on my account. I'm not sure why that is not even an option.

:)

 

How to Change your Xbox LIVE account information

Overview

It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

How to Change your name, address, phone number or email on Xbox.com

1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

2) Make the changes you want to your billings account information and then click Save.

How to Change your name, address, phone number or email on your console.

1) Sign in using your Xbox LIVE gamertag.

2) Proceed to Settings, and then select Account.

3) Select Your Information, and then go to Billing Information.

4) Sign In with your Microsoft account password.

5) Change your billing account information and then click Done.

In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com

 

I want to change my email associated to my account ?

I dd it a while ago pretty straight forward

http://support.xbox.com/en-GB/my-ac...nt/change-email-sign-in-for-microsoft-account

 

Hello Sean

Sorry to hear about the frustration with changing email. You are able to change the email on the account, you can go to
Account page sign in then you will need to follow

how to change email address associated to Microsoft account. Please note this is important, If the primary email is any Microsoft domain such as live, hotmail, outlook you will lose the email once it is changed. meaning once you change if you used email
for work, personal or anything else, you wont be able to any longer.

Hope this helps, let us know.

Thanks

Brad

Xbox Forum Team