Xbox live Help

Discus and support Xbox live Help in XBoX on Consoles to solve the problem; When i try to log in to xbox live on my xbox it says Sorry this profile can't connect to xbox live on this console. To fix it download it again Im... Discussion in 'XBoX on Consoles' started by sabrinabellee, Jun 15, 2015.

  1. sabrinabellee
    sabrinabellee Guest

    Xbox live Help


    When i try to log in to xbox live on my xbox it says

    Sorry this profile can't connect to xbox live on this console. To fix it download it again

    Im not sure what i Down loaded for it to say this I restarted it And can log on to my sisters account where we share the xbox I use Xbox live almost everyday and never had this problem I was playing for a good 4 hours went down stairs to eat then I couldn't
    sign in so please Help

    :)
     
    sabrinabellee, Jun 15, 2015
    #1
  2. Azzin
    Azzin Guest
    Azzin, Jun 15, 2015
    #2
  3. acidbath69
    acidbath69 Guest
    I have the Halo LASO checkpoints if you need them

    I need help with all 4 LASO checkpoints on xbox live, gamertag ACIDBATH69. If someone is kind enough to pass these to me, then I will pass them to 5 other people to keep the train rolling. Im online almost every day so message me whenever i am online on xbox live. thanks in advance.
     
    acidbath69, Jun 15, 2015
    #3
  4. DigitalAssassin
    DigitalAssassin Guest

    Xbox live Help

    Hey there, sounds like you need to delete the profile from the console (profile only), clear the system cache, restart the console and re-download the profile.

    Delete and re-download profile:
    support.xbox.com/.../profile-move-delete

    Clear system cache:
    support.xbox.com/.../clear-system-cache

    If the problem persists though, when was the last time you updated your security proofs and verified them? If you've never done that before I would also suggest following the steps at the link to verify some security proofs:

    support.xbox.com/.../add-security-contact-information
     
    DigitalAssassin, Jun 15, 2015
    #4
  5. QUEENMISFITS Win User

    Xbox live party

    https://beta.support.xbox.com/help/xbox-360/xbox-live/xbox-live-party-help

    Hope this helps
  6. QUEENMISFITS Win User

    Party chat

    https://beta.support.xbox.com/help/xbox-360/xbox-live/xbox-live-party-help

    Hopefully this helps
  7. JoeyChelovich Win User

    xbox live help

    Out of personal experience with being hacked I will give you this information. Contact Live Chat Support. They are incredibly helpful! They can tell you when your account was last accessed, and if you were hacked and purchases were made I can almost guarantee
    your case will be resolved. When I went through this process I calmly described the situation, and how I lost 60$ worth of MSP from purchases I didn't make, and during my time of being off Xbox [30 days]. The servicer was incredibly helpful, gave me a phone
    call and some information. She told me my account was suspended for 5 days while information is found out about the hacker.

    .

    After the 5 days my account was released with a new email and password, and I was refunded my points, the person received a console ban and I'm fairly positive law enforcement was brought in for theft. The worst thing you can do in a case like this is not
    try to get it dealt with.
  8. THEOWENKILLER Win User

    Help with Xbox Live.

    Did you set up any security proofs,an extra email or mobile phone number for example?

    -

    If you haven`t you will have no chance to get your account back,without an email or password.
  9. Daft Badger Win User

    Xbox live help

    Sorry but if that account was banned then you forfiet any games,dlc etc that was bought with that account.

    You will have to pay full price for the game if you buy it with a different account.

    Your other account will not be "unbanned" just so you can get Minecraft at the discount price.
Thema:

Xbox live Help

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