Xbox live gold-wrong account

Discus and support Xbox live gold-wrong account in XBoX on Consoles to solve the problem; Today, I purchased a 12 month Xbox Live Gold subscription. I immediately redeemed it, and then realized I used the wrong account. Is there any way to... Discussion in 'XBoX on Consoles' started by SteadierCamp206, Jun 19, 2017.

  1. Xbox live gold-wrong account


    Today, I purchased a 12 month Xbox Live Gold subscription. I immediately redeemed it, and then realized I used the wrong account. Is there any way to remove it from one account and put it on my actual account?

    :)
     
    SteadierCamp206, Jun 19, 2017
    #1
  2. Sharing gold membership between accounts on xbone

    As long as the primary account have xbox live gold all other accounts get xbox live as well
     
    LamaBraveheart, Jun 19, 2017
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Join Xbox LIVE

    This is the final step before you start enjoying the most amazing entertainment experience on Xbox LIVE.

    The process is free and easy to follow.

    You only require an valid email address and a high-speed internet connection.

    There are two Membership levels available: Free and Gold. You can read more about what you get with each membership level.

    Before proceeding, confirm the following:

    If you have a Zune or Games for Windows LIVE account, it means you already have an Xbox LIVE account! All you have to do is to download the account to your Xbox 360 console, sign in and start enjoying the Xbox LIVE experience.

    If you have a Microsoft account, you can use it for your Xbox LIVE account.
    Note: "Microsoft account" refers to what was formerly "Windows Live ID". It is the email address and password you need to sign into Microsoft services (including Xbox LIVE).

    This means that if you already have a Messenger or Hotmail account, you automatically have a Microsoft account.

    So, during registration for Xbox LIVE, if you are asked for an email address, enter your Microsoft account.

    If you don't have a Microsoft account, you can sign up for a free account on your computer, or during the signing in process for Xbox LIVE.

    If you decide to go for Gold Membership, you should have your credit card information ready before proceeding with the process of signing up for Xbox LIVE.

    Steps to follow

    1) On your controller, press Guide then select Join Xbox LIVE.

    2) Follow the instructions on the screen on how to sign up for Xbox LIVE.

    Note: Make sure that you enter your correct date of birth when signing up. This will be used to determine whether you get a child account or an adult account. Once the account is created, you cannot change the date of birth.

    Join Xbox LIVE Gold Family Pack

    With the Xbox LIVE Gold Family Pack, your family is given four 12-month Gold Memberships for less than the price of two. If you are interested, just select Family Gold on the Subscription selection screen.

    No option for Gold Family Pack?

    You might be using a child account, or the Gold Family Pack does not apply to your region.

    Here is a list of countries that have access to the Gold Family Pack:
    • Australia
    • Canada
    • United States
    • United Kingdom
    • Germany
    • France
    • New Zealand
    • Japan
    • Mexico
     
    xboxfelix, Jun 19, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Xbox live gold-wrong account

    You would need to contact support to see if they can cancel the subscription and give you a token for the remaining time to add to the correct account. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jun 19, 2017
    #4
  5. Fubski Win User

    Bought GOLD for a year, now it's telling me I have to renew it after about 20 days of using it.

    PertLight02977, may I ask, have you made sure that you have signed-in the correct account that has the Xbox Live Gold subscription? There's a chance that the email where you saw the notification of Xbox Live Gold's renewal was your alternate email and when
    you signed-in this one, it prompted you to buy gold which technically is the wrong account.
  6. Smwutches Win User

    Xbox live gold-wrong account

    You would need to contact support to see if they can cancel the subscription and give you a token for the remaining time to add to the correct account. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. oOUTSIDERo62 Win User

    Xbox Live Gold on wrong account?

    On the ONE, you really only need one GOLD account. Your sons account is actually playing, using your GOLD account. If you want the free games with gold, just use your account to download them. Your son should have no problems playing them with his account.
  8. localo2 Win User

    Xbox live gold on wrong account ....

    Thank you for your quick answer.

    I bet somebody already asked it but I got in panic so sorry :D

    I'm from Germany so I need to wait until tomorrow to call the support.

    Thank you!
  9. Daft Badger Win User

    Xbox live gold on wrong account ....

Thema:

Xbox live gold-wrong account

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