Xbox Live Gold won't work when I enter my code

TheGamingCat1O1 · Jul 11, 2017

Try that again
Something happened on our end. Waiting a bit might help.

XBOS-XboxSubscriptionsInvalidSubscriptionStatus
gShCGdEwut8NjmlkDqbb0a.11
2017/07/11 - 17:04:01 UTC

:)

AhmedElAmine · Jul 11, 2017

Can not use my bonus xbox live gold membership code !

Hello everybody, i got my xbox 360 yesterday and when i enter the live gold code on my console, it says the code is not valid !! and when i enter the code on xbox live website it says error, try again in a moment, i tried again and again but still doesnt
work

startainfection · Jul 11, 2017

Is there any sort of Xbox Live trial included with a system purchase?

Mine came with 14 days but after I entered the code it said that it worked then my friend invited me to a chat and it said i need to upgrade to gold, I tried entering the code again and it didn't work saying it was already used, then I just bought a yr of it

TheGamingCat1O1 · Jul 11, 2017

I've also waited 3 days but each day I tried it didn't work still anybody know what's happening with Microsoft.

onyxishere · Nov 2, 2018

Sorry to hear it. This may be something to do with your account. I would recommend calling phone support for more assistance with this. Please click this link to get the number for your region Customer Support

TheGamingCat1O1

I've also waited 3 days but each day I tried it didn't work still anybody know what's happening with Microsoft.

onyxishere

Sorry to hear it. This may be something to do with your account. I would recommend calling phone support for more assistance with this. Please click this link to get the number for your region http://support.xbox.com/contact-us?isChatCallAvailable=false

DRC+EE

Hi, were you entering the code on the Xbox? I had a small problem where my 12 Months Live Gold code didn’t work when I tried to redeem it on the Xbox. I had to enter it online.

TheRcraigFactor

Hello I'm having a problem with my Xbox live gold. When I entered the code it said that it was for Xbox 360 and that it worked with backwards compatibility but it never gave the gold to me. This was the only place that made sense to put my problem at.

Jack-103

It tells me I have error 8C15009. Sorry their is a problem with Xbox Service try again latter. "Been trying for about 2 Weeks, Patience gone"

Cannot download from Xbox gold live. Cannot play games that require Xbox Gold Live, Ask me to buy Xbox gold live when I have a 12 Month paid subscription. Cannot enter manage membership. Cannot enter redeem code. Cannot enter Purchase history.

It will connect to Xbox live just not Xbox Gold.

To put it simply my Xbox 360 cannot use the 4 months of Xbox gold live I have in my account.

When I use a PC I can enter the account and all features and it shows I have 4 months of Xbox gold live to go.

Everything worked fine until a couple of weeks ago.

As I mentioned Xbox support cannot fix it.

Xbox Live Gold won't work when I enter my code