Xbox Live Gold won't redeem

lonekiller0852 · Sep 4, 2014

I bought 12 Months of Xbox Live Gold from Microsoft's store about and hour ago yet it hasn't gone through. It's not in my order history, or downloads/product keys. I tried deleting and redownloading my profile, as well as a network connectivity test and
nothing has worked. What's the deal??

:)

WarmedList90958 · Sep 4, 2014

Xbox 360 error code: [Mod removed]

Won't accept the redee code of xbox live gold membership we bought

FormalAuto024 · Sep 4, 2014

Error code XBOS 1004

it won't let me redeem the xbox live gold 3 month code i just bought online please help.

StefanNeubauer · Sep 4, 2014

gold does not appear as a download.

if you purchased it directly from xbox console menu or on xbox.com subscriptions menu its applied on purchase confirmation.

if you purchased it from an online store you should recieve an email, but then xbox Support can not check your purchase, this would have to be done with store Support directly.

QUEENMISFITS

When you try to access Games with Gold, make sure you're using the gamertag that has the Xbox Live Gold or Xbox Game Pass Ultimate subscription. If you redeemed a promotional Xbox Live Gold code as
part of your subscription, you won't be eligible for Games with Gold. If you used a prepaid code to sign up for Xbox Live Gold, make sure it was successfully redeemed.

TripleD BumBleB

By any chance is your xbox live gold still active, if so it won't let you redeem the trial code.

FormalAuto024

it won't let me redeem the xbox live gold 3 month code i just bought online please help.

FedericoLeon

I don't know if anyone else already posted the solution to this, but a friend had the same issue with the same error. The problem was, he was trying to redeem a code over a trial gold. Live Gold and Gold Trial, doesn't mix up, that's why the solution is
to let the gold subsciption end and then redeem the code. So if you have a Live Gold and try to redeem a Trial code (like the one included with the xbox) or the other way around, it won't work.

artful c0dger

I had a message off Live about this with a code for 1 months gold this morning, shame they won't let me redeem it as I'm on a gold family pack.....

Xbox Live Gold won't redeem