Xbox Live Gold Suscription

maxi14xd · Jan 11, 2015

Hi,

I've a problem.

I've Paypal as the method for paying the renew of the gold suscription for a year... The thing that I don't have credit in the card of Paypal, so I can't pay with that... It has been like two months of this, and I continue with the gold suscriptión but without
paying.

I've received many messages from Microsoft about this... my question is if I can pay this, with a pre paid card...? How I do this?

Thanks.

:)

ThKingofDarks · Jan 11, 2015

i do not know what happend with my suscription in xbox live gold!

i have the suscription but the cnsole say you dont have the suscription in xbox live gold

STAINED SCARS · Jan 11, 2015

Codes replacement request

Can I exchange a 1 month Xbox live gold suscription reward for a 1 month of Xbox game pass suscription instead

Smwutches · Jan 11, 2015

You will have to either add more money to the card attached to your Paypal or add a different card that does have money to pay for it. It's not possible to pay off the balance you owe with a prepaid card.

maxi14xd · Jan 11, 2015

But... using a prepaid card to add money to the microsoft account and then pay with that? Not the prepaid cards of "12 Month Xbox Live Gold Membership", I want to use the ones that add money like "Xbox Live $50 Card"

Smwutches · Jan 11, 2015

Those won't work to pay off a balance. The currency from those cards can only be used for purchasing content (games, DLC, etc.). They cannot be used towards gold subscriptions.

maxi14xd · Jan 11, 2015

And using the web: commerce.microsoft.com ??

There is no possibility?

Smwutches · Oct 31, 2018

Not with a prepaid gift card.

Pain130798

does your xbox live gold suscription still active? if not you can only play games of xbox 360 that were on games with gold

Ricardo Lechuga

Hi Jess301! My name is Ricardo an independent advisor ready to help you with this situation!

You can change your suscription to Xbox live Gold or not have any suscription active as Fortnite is a free to play game so it doesn't require a suscription active, and you won't lose any content already available in your account

ToniMozart

Okay thanks

So you say that if I stop paying Live suscription but another account in my home Xbox One starts playing it; in order for that account to play the Games with Gold I downloaded before, he needs to sign in with my account which does not have Live and also
sign in with his account whch has Gold suscription activated?

Ty for your time

Ricardo Lechuga

The game needs Xbox live gold to play, I'm asking you to confirm that you have the suscription as other games, like fortnite/Apex/warzone/rocket/infinite being free to play don't need a Xbox live gold suscription, also you don't need it for Xbox party so the best way to confirm if it's active its here

https://account.microsoft.com/services

Also in this link confirm that the account that shares games with you actually purchased the game and wasn't sharing it trough a suscription here

https://account.microsoft.com/billing/orders

K4B3L0

Hi,

When I try to access to online features, it tells me that I no longer have a Xbox Live Gold suscription. But I still have the suscription until january 2020. And when I go to check my suscriptions, it tells me that I have Xbox live gold until january 2020.
But it still tells me I don't have it when I try to go online, with every games and tells me to extend my suscription.

Is there anything to do or should I just wait until it is fixed ?

Hope my english is understandable.

Thanks by advance.

It is happening with me too. And it is late to talk with microsoft just tomorrow. Please somebody help us. the Live Gold Service is not cheap enouth to fail like this way mainly for who live in Brazil. I hope you can understand my english. Waiting for solution
ASAP.

Xbox Live Gold Suscription