Xbox live gold subscription

Hi, I have just signed up to xbox live gold through the xbox website. Once I had put in all of my information a message appeared say the payment couldn't be authorised and to contact my bank. I rang my bank immediately and they informed me that my account
was fine and that xbox live had sent a request and the bank had approved it. I still cannot access games requiring a gold account. Has this happened to anyone else? If so is there something else I should be doing? TIA

:)

 

1 year Xbox Live Gold - $36

xbox live 12 months gold subscription card gold pl eu us for 33$ (PL/EU/US)
Xbox Live - Buy 12 Months GOLD Subscription Card (Global)

 

1 year Xbox Live Gold - $36

Never heard of either of these places... always a little sketch to do it.

EDIT: Seems it went up to 43$ now.

 

Hey there Windsor1999



Did you ensure that all your billing information was correct? It might be worth double checking just to make sure. There is a guide on how to do this on the below link.



support.xbox.com/billing-and-subscriptions/billing-and-memberships-solution



If everything is correct, then it might be worth contacting phone support and speaking to the billing department. They should be able to identify the problem on their end. You can request a call from them by heading over to the 'Contact Us' page.



Also, have you tried using your payment option from the console itself?



I hope this helps.

Many thanks,

Cloud

 

I don't have anything to add to Cloud's post, but I noticed his link for the Contact Us page has gotten a little mangled in editing. Use this one:

support.xbox.com/contact-us

I also noticed the link for the support article had the same issue, so here's that one too:

support.xbox.com/.../billing-and-memberships-solution

Other than that follow the instructions Cloud laid out in his post

 

Thanks for the back up Maxen!

I had to remove the link completely, it was getting misdirected. Didn't notice it did that for the Contact Us page too. Cheers bro!