Xbox live gold subscription refund

Did you purchase this digitally through the xbox? If so you can request a refund here :

Request an Xbox digital product or subscription refund

For future reference, Games that require Xbox live will tell you in the overview, "REQUIRES XBOX LIVE GOLD, SOLD SEPARATELY."

Hope this helps!

It looks like you've got Gold Membership on your account now, so you must have automatic renewal on. To turn it off, please go to:

support.xbox.com/.../cancel-xbox-live-gold-subscription

If you have received the service(s) from Microsoft, in this case Xbox LIVE Gold, then there aren't usually refunds.

Depending on the payment method you used, it may take a few hours for the subscription to appear in your account, but as you said, those hours have passed. I would recommend that you ask for a subscription refund and try to buy Xbox live gold again.

*To request a refund for your Xbox live gold subscription, please visit the link below.

https://support.xbox.com/en-us/help/subscriptio...

Hello greekman215800,

Thank you for your post. I understand you are experiencing an issue with a recently renewed Xbox Live Gold subscription. Please use the

Request a Refund page to speak with an agent over refund options.

I hope this helps.

Hi there KROSSX6,

If you’d like to request a refund for a purchase,
fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing
in to your Microsoft account.

I'm sorry to hear about the issue you may be having with games with gold. The first recommendation is to
log into your Microsoft accountto double check
your Xbox Gold Subscription active. If the subscription is active, when you try to access Games with Gold, make sure you're using the gamertag that has the Xbox Live Gold subscription. If you redeemed a promotional Xbox Live Gold token as part of your subscription,
you won't be eligible for Games with Gold. If you used a prepaid code to sign up for Xbox Live Gold, make sure it was successfully redeemed.

If you live in one of the countries or regions listed above under "Offer and eligibility" and still can't access Games with Gold, contact Xbox Support.

Please take a look at the following article : Games with Gold.
Games with Gold offers free Xbox games to qualifying Xbox Live Gold members. This article answers frequently asked questions about the Games with Gold program.

Hope this helps.