Xbox live gold shows online but not on my console

Hi there,

Since you've already done most of the troubleshooting steps I can also think of, I think it would be best if you contact Xbox Support already for this. You can either chat with them, call them, or even have them call you depending on your location.

To get in touch with them, just click
here.

Hope I was able to help in some way.

I am having a similar problem. Purchased 12 Month Live Gold Subscription Prepaid Card, entered the code online, and both online and on the console our Live account shows us to be a 12 Month Gold Member, but it won't let my kids start or join a party. Says,
"You must be an XBOX Live Gold Member to join a party." What????

my online profile shows gold subscribed but on console its not showing gold

We need to have an Xbox Live Gold subscription. If what you have is the Xbox Game Pass for Console, it is a library of games that you can play but will not give you access to online multiplayer.

Also, it should show Xbox Live Gold subscription as well because that's just what we need to play online.

I am experiencing the same problem. Even bought another gold membership and it still says I am not a gold member on xbox live but my online transactions show that I made the purchase.