Xbox Live Gold - Purchase - Not Working

Discus and support Xbox Live Gold - Purchase - Not Working in XBoX on Consoles to solve the problem; I just bought a Gold 1 month membership through my console. After confirming my payment details, the page just loaded back to the original home page... Discussion in 'XBoX on Consoles' started by Kingsenz, Sep 15, 2014.

  1. Kingsenz
    Kingsenz Guest

    Xbox Live Gold - Purchase - Not Working


    I just bought a Gold 1 month membership through my console.

    After confirming my payment details, the page just loaded back to the original home page and that's it.

    It still says Xbox Live Free under my subscription.

    What is suppose to happen? Am I meant to do anything else?

    :)
     
    Kingsenz, Sep 15, 2014
    #1
  2. arod5617
    arod5617 Guest
    Gold not showing up on Console

    Hello,I bought Xbox live gold a few weeks ago but now all the feature that come with it aren't working, I checked my purchase history and the purchase of gold is there,but its not showing up
     
    arod5617, Sep 15, 2014
    #2
  3. Simexy
    Simexy Guest
    Get Gold for free this weekend.

    Honestly, if they are going to give out Gold for free then they should give it out for like a whole 7 days at least. Giving people Gold for one weekend is like... You don't really get to see enough to know if you want to purchase it. True, some people can go onto Xbox Live and be like.. "WOAH I GOT T PLAY TODAY for free!" then go on and purchase Xbox Live. For me, I wanted to see how all the lobbies work in all the games I play and so on so it's not like I'm planning to spend the weekend upfront of my Xbox 24/7 testing out Gold features. (I say this from an earlier perspective, I have owned Gold for a very long time and really enjoy it. I'm just saying that this was my mindset PRIOR to purchasing gold.)
     
    Simexy, Sep 15, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Live Gold - Purchase - Not Working

    Try signing out and back in again to see if it shows you as gold. Purchasing it through the console should upgrade you pretty quickly.

    If you're still not showing as gold, check
    http://commerce.microsoft.com
    to make sure it shows the transaction as going through. If it does and you're still now showing as gold, you'll need to contact support. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Sep 15, 2014
    #4
  5. Kingsenz
    Kingsenz Guest
    Still not working, signed in and out, turned it on and off it has been an hour now.

    Is there another method to check to see if the transaction has gone through because it isn't allowing me to log into my microsoft account to check because of some security process which has complicated the matter by 100x.

    Also, I tried to download the FIFA 15 demo, and it wouldn't let me and directs me to a website, which the website says there could possibly be a issue with my current connection which is why it isn't downloading. Although I can download other demos etc perfectly
    fine, but i'm wondering if these two issues are somewhat connected.
     
    Kingsenz, Sep 15, 2014
    #5
  6. Smwutches
    Smwutches Guest
    The only other way would be to contact support really.

    The FIFA demo is only available for gold members right now. So since your account is not showing as gold, that's why it's giving you issues.
     
    Smwutches, Sep 15, 2014
    #6
  7. Kingsenz
    Kingsenz Guest
    Okay, thank you for your help, much appreciated.
     
    Kingsenz, Sep 15, 2014
    #7
  8. R3mcoFTW
    R3mcoFTW Guest

    Xbox Live Gold - Purchase - Not Working

    Still unable to download FIFA 15 demo, can someone explain why this isn't still possible?

    Today the demo would be released for XBOX Silver users, tried to download it from my PC at work so I can play at home when i'm finished, but still saying that the demo is only available for Xbox Gold users.

    When can i download the demo?
     
    R3mcoFTW, Sep 15, 2014
    #8
  9. naughtybear9
    naughtybear9 Guest
    Is the gold membership. For one. Console now. Or does the. Family plan still exist for the 360
     
    naughtybear9, Oct 31, 2018
    #9
  10. carolinegrant Win User

    "connect to xbox live"

    I purchased an Xbox Live gold and it shows purchased and redeemed but not working on Xbox live could this be the reason why as Xbox live sounds like its giving trouble
  11. FJC 2403 Win User

    My Xbox game pass isn't letting me play online

    Just purchased Xbox live gold and it still isn't working
  12. Atharva Shintre Win User

    How do i use x box game pass code bought in the USA in India

    I had purchased the xbox live gold membership of 12 months ( estimated retail prize $59.99) from the store with my console, 2 game pads, and xbox game pass.

    Everything came in a pack, yet the purchased live gold works but the game pass does not work.
  13. WPAK Win User

    Purchasing 1 month gold loop.

  14. Neko Neo Win User

    I have been charged for Xbox live gold for one month but haven’t gotten the full time.

    My code isn't working for Xbox live gold I purchased from gamestop
Thema:

Xbox Live Gold - Purchase - Not Working

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