Xbox Live Gold Pay-Pal Payment Isn't Working

Hey there TTV thanks for taking the time to bring this issue to us.

We apologize for the inconvenience this has caused but rest assured we are here to help, in this matter the best
course of action would be to Request
a Callbackfrom one of our Xbox Support Specialists since they are the best equipped, tool wise, to handle this type of issues. Give it a shot and let us know how
it goes.

Xbox Live Gold has only ever been able to be purchased with a credit card/pay pal or with pre-paid Gold subscription cards.

I have now used pay pal as a payment method, this worked for me. Thank you for your help

[quote user="KALEEF"]

If I use pay pal to purchase something will it become the new auto renewal payment for gold? As I have a old credit card that has my gold account auto renewal set to it, but since I buy cheap codes for gold online I don't want another auto renewal payment
set up!



Hope that makes sense?

[/quote]



No, it won't.... I make all my purchases on xbox with a debit card and use codes for my gold subscription. In my subscription details it says auto-renew isn't on.

I was paying this via pay pal, I’ve just been on my PayPal account and cancelled all future Microsoft recurring payments. Might put a stop to his Xbox live though, but it appeared to be the only way I could stop it.