Xbox live gold paid not working

Discus and support Xbox live gold paid not working in XBoX on Consoles to solve the problem; I have had £14.99 taken from my bank card on 28th March 2018 for xbox live gold for my son. My son has 2 xbox accounts (one on the 360 and one on the... Discussion in 'XBoX on Consoles' started by bradstar25, Apr 6, 2018.

  1. bradstar25
    bradstar25 Guest

    Xbox live gold paid not working


    I have had £14.99 taken from my bank card on 28th March 2018 for xbox live gold for my son.

    My son has 2 xbox accounts (one on the 360 and one on the xbox 1) however both are saying xbox live gold is not active.

    Can someone please tell me why I have paid £14.99 and xbox live gold isn't active on either account?

    Also is there a way for him to have the one account for both consoles as I am not prepared to pay for xbox live gold on both?

    Thank you

    :)
     
    bradstar25, Apr 6, 2018
    #1
  2. luejustus
    luejustus Guest
    xbox live gold not working

    my gold membership is not working on my xbox live i just paid this month i am on monthly and have been woth xbox fop a long time i need that fixed asap
     
    luejustus, Apr 6, 2018
    #2
  3. Pirates607
    Pirates607 Guest
    Paid Xbox Live Gold cards not working

    Hello I have an xbox one and I bought two 12 month xbox live gold subscriptions and a 3 month xbox live gold subscription and none of them worked. We did everything we were told to do but still none of it worked. The error codes it gave us according to xbox.com
    either "don't exist" or are xbox 360 codes. I don't know what to do and I really could use some help to resolve this issue
     
    Pirates607, Apr 6, 2018
    #3
  4. Mister Kernel
    Mister Kernel Guest

    Xbox live gold paid not working

    Hi there bradstar25! Thanks for reaching out to us & appreciate the info!

    Since you're seeing that this transaction for Xbox Live has gone through but are not seeing it appear on your sons account, we recommend reaching out to the live
    chat team to take a deeper look & to explore some possible options.
     
    Mister Kernel, Apr 10, 2018
    #4
  5. Eduard0 Bent0 Win User

    cant redeem points code!!!

    I'm having trouble redeeming Xbox Live Gold 12 months. Returns the code: 801613c9. I've tried with 2 Xbox Live Gold Pre-Paid and did not work, always returns the same error.
  6. Mister Kernel Win User

    Xbox live gold paid not working

    Hi there bradstar25! Thanks for reaching out to us & appreciate the info!

    Since you're seeing that this transaction for Xbox Live has gone through but are not seeing it appear on your sons account, we recommend reaching out to the live
    chat team to take a deeper look & to explore some possible options.
  7. OscarHernandez125 Win User

    Problema para comprar Gamepass con saldo Microsoft. [Translation-Problem to buy Gamepass with Microsoft balance.]

    But Why Xbox Gold Live doesn't need to be paid with a credit card?

    I paid Xbox Live Gold without credit card and only with balance that I have. In addition, Xbox Live Gold allows the desactivation of periodic billing.

    Why doesn't the Xbox Game Pass allow it?
  8. AlbertDuncan Win User

    Microsoft account

    thanks

    would a pre paid gold card for xbox live work. It seems that my card is regeistered in a country xbox live does not support. I am worried I pay for a redeem card and it does not work also?
  9. Elohmn Win User

    xbox gold membership?

    Xbox LIVE Gold can be up to 3 Years paid from Pre-Paid Cards.
Thema:

Xbox live gold paid not working

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