xbox live gold offer not working

LZG Hellcat2016 · Oct 5, 2018

I have recived an offer for $2 xbox live gold but when I

click
on it, it wants to charge me full price

:)

MVP Hardcore · Oct 5, 2018

Xbox Gold Offer not working

Hi Everyone,

My Xbox Gold runs out on the 17th of this month. I have been offered on my xbox dashboard to renew it for 12 months for only £26.50 However, when I click the link and choose 12 months, it is still wanting me to pay £39.99

Is anyone else having this issue and can someone at Microsoft contact me about this.

CraigBarlow2 · Oct 5, 2018

Xbox Gold Offer not working

I'm having exactly the same problem.

XBF George L · Oct 6, 2018

Hey LZG!

So promotions such as this are sometimes for a limited time and if you miss the window for the promotion then you won't be able to get it. Also usually at the bottom of the page the promotion is on you can find the conditions for the promotion. For example
the promotion may state One month of Xbox Live Gold for 2 $ but it is only available if the account has never had Xbox Live Gold in the past.

Hope this helps

Thanks for reaching out

LZG Hellcat2016 · Oct 6, 2018

Hey LZG!

So promotions such as this are sometimes for a limited time and if you miss the window for the promotion then you won't be able to get it. Also usually at the bottom of the page the promotion is on you can find the conditions for the promotion. For example
the promotion may state One month of Xbox Live Gold for 2 $ but it is only available if the account has never had Xbox Live Gold in the past.

Hope this helps

Thanks for reaching out
Click to expand...

I see what you mean but it only appeared yesterday and if it wasn't valid surely it would have been taken down off my dashboard by now

XBF Ezra G · Nov 3, 2018

Hey LZG,

Thanks for your response, if the offer is still seen on the console I recommend hard resetting the console by holding the power button on the console for 10 seconds to turn it off, and then powering it back on again.

Here's a link the online store to view the current price of Xbox Live Gold as well:

Buy Xbox Live Gold

I hope this information helps, thanks again!

LZG Hellcat2016

Hey LZG!

So promotions such as this are sometimes for a limited time and if you miss the window for the promotion then you won't be able to get it. Also usually at the bottom of the page the promotion is on you can find the conditions for the promotion. For example
the promotion may state One month of Xbox Live Gold for 2 $ but it is only available if the account has never had Xbox Live Gold in the past.

Hope this helps

Thanks for reaching out

I see what you mean but it only appeared yesterday and if it wasn't valid surely it would have been taken down off my dashboard by now

XBF Ezra G

Hey LZG,

Thanks for your response, if the offer is still seen on the console I recommend hard resetting the console by holding the power button on the console for 10 seconds to turn it off, and then powering it back on again.

Here's a link the online store to view the current price of Xbox Live Gold as well:

Buy Xbox Live Gold

I hope this information helps, thanks again!

XBF George L

Hey LZG!

So promotions such as this are sometimes for a limited time and if you miss the window for the promotion then you won't be able to get it. Also usually at the bottom of the page the promotion is on you can find the conditions for the promotion. For example
the promotion may state One month of Xbox Live Gold for 2 $ but it is only available if the account has never had Xbox Live Gold in the past.

Hope this helps

Thanks for reaching out

HassanB

BMXR82 - This offer is only available to Xbox LIVE Gold Members. This offer is not available to free members or members that are on a gold promotional trial.

Promotion Name: Games with Gold

Information:
http://support.xbox.com/en-US/xbox-live/games/games-with-gold

Stubbs1-[xboxvenue]

It is a free to play game as set by the publisher that is offering it on Xbox Live Gold, yes these are offered through a paid service just as you have to pay your ISP to be able to access Xbox Live Gold.

xbox live gold offer not working