Xbox live gold not working on child account

There seems to be no solution to this problem if a child account is the one with Xbox Live Gold and you don't have an Xbox 360.

The parent account does not have the ability to get the Xbox Live Gold game for free.

The child account gets the message "Your account is unable to make this type of purchase on Xbox.com".

Ok, simply put

Child One has Xbox Live Gold and games.

Child two has their own console.

Child one sets child twos console to their home xbox. Thus allowing the sharing of child ones Live Gold and games.

Child one signs out and ensures auto login is switched off on child twos console.

Child one can login on any other console and have access to their games and Live Gold etc.

Edit: You can only have one Xbox console set as your Home Xbox console. As soon as you set another Xbox console as Home Xbox, it cancels the other out. So all having the 3rd console set as Home Xbox will wipe the other Home shares out.

Yes the Home Xbox is designed for use on one console and it will work as described with two consoles in the house. A third console would need its own Xbox Live account for the third person to be able to use Live Gold etc.

Unfortunately there is no way around digital transfers between accounts.

Microsoft Family is only for you asa an adult to be able to monitor your childrens accounts, as long as they are set up as the correct age and not attempting to bypass the restrictions that a child account has.

Hello,
KlavierComic78

Thank you for contacting Forum support!

Just for clarification, is this a child account?

Is there issues when attempting to buy a Xbox live gold subscription?

If this is a " Parent and Child account" then the child account would attempt to buy it then would need permission from the adult account.

If the child has no safety lock on purchases then the account may purchase the Xbox live gold with no issue.

The Xbox live gold does not have to be bought as a gift.

Learn how to
Approve your child’s purchases on Xbox One

Here's
How to manage your child's Xbox subscription

If the parent account has gold set it as the "Home console" so the gold may be shared to other users on the console, if this is a Xbox one.

How to designate an Xbox One console as your home Xbox

Please let me know if that helps

Thank you.

Hey there mo4620!

Sorry to hear about the account troubles.



Yes, it is indeed true that your child account will use your Xbox Live subscription. Currently, I do not see a
Xbox Live Gold membership active on your Xbox Live profile. Are you using this profile as your 'adult account'?

If not and you have an active Xbox Live Gold membership on that account as well as your
child account linked to it then you should be good to go! In case your child account does not work with your Xbox Live subscription, please contact
Xbox Phone Support. They will be able to look into your account and see if anything is going wrong in there.

You can find Xbox Phone Support on the Contact Us page
here.

You can also find more information about Child Accounts
here.

Does your child have a subscription to Xbox live Gold? It is under the Account and Subscriptions.