Xbox Live Gold - not work

Hi,

I just bought Xbox One and tried first submission to Xbox Live Gold with initial deal at 1GBP/first month. However it does not working:

- I checked Account/Subscription and see that Xbox Live Gold purchased and still 01/01/2017 to renewal.

- I also searched and tried to reset the console by hold xbox button 10 seconds but still not work

- When i open multiplayer in game it still appeared to ask me to buy Xbox Live Gold!?

Please advise.

Nhan.

:)

 

Far Cry Blood Dragon isn't free for me with Xbox Live Gold

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xbox live gold not work

Hello, on November 22 I bought a package of three-month Xbox Live Gold but at login does not work .You will look at it, my email address is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** () Thank you,

 

Hey there -

Sorry to hear about the issue. This is something that is actively being looked into however in the meantime, you'll want to reach out to

phone support for further, more immediate, assistance. We are unable to assist with billing/account related issues here on the forums however chat should be able to get you sorted.

Keep us posted!

 

Thank you very much. I got it solved from yesterday.

 

That's awesome, glad to hear it! If you have any other Support related issues, please post a new thread and we'll take a look for you.

Enjoy!