xbox live gold not recognized on xbox one

Discus and support xbox live gold not recognized on xbox one in XBoX on Consoles to solve the problem; i've tried to put in a 14 day trial & two 48 hour trails today after entering the code it said success but i still can't connect to anything without it... Discussion in 'XBoX on Consoles' started by EXTR3ME HYPE, Sep 5, 2015.

  1. EXTR3ME HYPE
    EXTR3ME HYPE Guest

    xbox live gold not recognized on xbox one


    i've tried to put in a 14 day trial & two 48 hour trails today after entering the code it said success but i still can't connect to anything without it telling me it requires gold, i've tried reentering the codes but it just tell me it's already been used.
    but i'm not going to waste any money on 12 months if it wont even work for a 2 day trial. i'd appreciate it if someone could help, i've looked on other forums but nothing is a clear answer to why this is happening & how to solve it.

    :)
     
    EXTR3ME HYPE, Sep 5, 2015
    #1
  2. Waffled0g
    Waffled0g Guest
    PBR40441 - Redeemed Gold 1 month trial through microsoft.com, not showing on Xbox One

    About a week and a half ago I redeemed the one month trial for Xbox Live Gold to play multiplayer. This was done through an offer on microsoft.com. Logging into the website Services & Subscriptions, it shows my Xbox account as being an Xbox Gold subscriber.
    However, using the same account on my Xbox One, the Gold membership is not recognized. Every time I go to play multiplayer or use a Gold feature I get booted to the "buy gold" screen or get the error PBR40441 "That's as many as you can have." Any ideas how
    to get Gold recognized on my machine?
     
    Waffled0g, Sep 5, 2015
    #2
  3. xbox live trouble

    I recently used a 14 day xbox live Gold code (I activated it yesterday) and on some games it still says that i do not have xbox live Gold. World of Tanks says that I need to upgrade to Gold. When I go to play Call of Duty it has recognized that I have xbox
    live Gold. On the dashboard, it still says that i can upgrade to Gold. Why??? I already used the code. Shouldn't I be recognized as a Gold member on my profile?
     
    UnderageSamurai, Sep 5, 2015
    #3
  4. onyxishere
    onyxishere Guest

    xbox live gold not recognized on xbox one

    Sorry to hear you're having issues. First off a trial code does not show up as a regular Gold membership. You will always only show as a Silver member holder with access to only some Gold features (usually limited only to the game the trials came with).

    Second, trial memberships do not stack so I'm afraid the 2 day trial you attempted to use is no longer valid.

    If there are features on the Xbox One that you want to take advantage of then you'll need to purchase a full Gold membership. On the plus side though, Gold memberships can be shared out to other family members on the Xbox One console so if you have someone
    else in your household who has a Gold membership then simply ensure that the console is set as their Home console and you're added to their family so you can share it.
     
    onyxishere, Sep 5, 2015
    #4
  5. Like onyx62is said, trials do not stack. That means that each code you entered, overwrote the ones you had entered before it. So even though you had 18 days worth of trial codes, if the last one you entered was a 48hr code then all you will get is 48hrs.
     
    HomegrownSilky, Oct 31, 2018
    #5
  6. XBLRewards8 Win User

    Issue with gold/xbox rewards

    Hello Bankai Ichigo X,

    Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

    —My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  7. XBLRewards8 Win User

    Gems not received

    Hello Wisefr0g,

    After reviewing your account, your Gold subscription for the last three months was a promotional, discounted subscription. As mentioned in the FAQ, promotional subscriptions are not eligible for Rewards:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?



    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  8. XBLRewards8 Win User

    Error in gold status

    Hello DannyWC,

    We see that you are not receiving Gold Status this month due to your subscription being a promotional Gold subscription for 1 month. Promotional subscriptions are not eligible for Rewards, so your free 1 month is not eligible. From our FAQ:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  9. Marcvon Canal Win User

    Xbox live gold issue.

    I have a similar issue on XBOX One. I purchased an XBOX Live Gold Membership, but on my XBOX One Dashboard, I can't access any Gold features, including free games. I just keeps asking me to "Join Gold". I checked my subscriptions on the XBOX One and online
    under my Microsoft account, and it shows my active XBOX Live Gold subscription. How can I make my XBOX One recognize I have Gold????
  10. Miss Ghidorah Win User

    I have a year live gold membership, but my xbox one think i don't

    Hey there CeeKay 4k!

    Are you still having issues with your Xbox One not recognizing that you're an Xbox Live Gold member? Your account currently shows being a Gold member, so hopefully that reflects with your console now. :)
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xbox live gold not recognized on xbox one

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